Software Licensing Analyst

SAICWashington, DC
Hybrid

About The Position

The Software Licensing Analyst will support software asset management processes for a government customer. This position will require the implementation of policies, processes, and actions that identify, track, and provide overall software license management to support customer agency Software Asset Management activities across the enterprise. This role is hybrid and requires onsite work in Washington, DC on Tuesday and Thursday.

Requirements

  • Support software asset management processes for a government customer.
  • Implement policies, processes, and actions to identify, track, and manage software licenses.
  • Support customer agency Software Asset Management activities across the enterprise.
  • Provide technical and administrative assistance for assets, products, and services.
  • Ensure conformity to service level agreements, contract specifications, and schedules.
  • Provide user assistance, software installs, purchase assistance, renewals, removals, entitlement and proof of purchase tracking, network scan reconciliation, download assistance, and procurement package documentation.
  • Coordinate oversight of software asset inventory and reporting.
  • Review, process, and track software licensing and maintenance requests.
  • Collect and maintain accurate Software Licensing information in repositories.
  • Address budgeting, software compliance & inventory, contracts, cost, and audit queries.
  • Analyze software data to drive business decisions.
  • Track and ensure notice periods for changes and cancellations are met.
  • Respond to requests for IT Software Asset Management information.

Responsibilities

  • Work with Team Lead to ensure timely prioritization of project commitments.
  • Provide technical and administrative assistance to assure the assets, products and services purchased and installed conform to service level agreements, contract specifications, agreed upon schedule and the expected level of quantity and quality.
  • Provide support services ranging from user assistance, software installs, purchase assistance, renewals, removals, entitlement and proof of purchase tracking, network scan reconciliation, download assistance, procurement package documentation.
  • Coordinate oversight of software asset inventory and reporting needs.
  • Assist with the review, process, and tracking of all software licensing, and maintenance requests from initial submission to delivery.
  • Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, cost and internal and external audit queries.
  • Provide analysis of the software data that can be used to drive key business decisions.
  • Track and ensure notice periods are met for changes and cancellations.
  • Respond to requests from Software Owners, end users, managers, developers, and team members for specific IT Software Asset Management information.
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