Software Integration Engineer (SIE) Level 3

Wyetech•Annapolis Junction, MD

1d•$82 - $111

About The Position

Wyetech is seeking a Senior Mission Operations Software Integration Engineer to provide customer-facing technical support, software integration, infrastructure management, and operational sustainment for mission-critical computing environments. The engineer manages incoming customer requests, triages operational issues, gathers and scopes technical requirements, and delivers solutions to complex mission challenges. The role also provides standby support for ad-hoc critical-thinking and technical requests as directed by the mission customer. The Level 3 engineer integrates, installs, configures, upgrades, compiles, and supports COTS, GOTS, and FOSS software across heterogeneous operating system environments. The role includes Linux systems administration; infrastructure provisioning and configuration; support for data processing and analytics frameworks; CI/CD and containerized service operations; system monitoring; performance characterization; configuration management; and technical documentation. The engineer contributes to software product ownership and sustainment for HPC tools, mission applications, and related services, adapting to changing customer requirements and operational priorities. The position requires an active TS/SCI clearance with Full Scope Polygraph and U.S. citizenship. Candidates need a bachelor's degree in Computer Science or a related field and at least eight years of relevant experience, or may substitute five years of full-time directly related Computer Science work experience for the bachelor's degree while still meeting the eight-year experience requirement. Applicable professional certifications or a related master's degree may substitute for some required experience. Wyetech describes its culture as award-winning and offers a retirement contribution, paid time off, voluntary benefit plans, referral bonus eligibility, mobility among supported contracts, team events, and other employee offerings. The listed hourly pay range is $82.14–$111.23; actual compensation may vary based on factors such as contract rates, education, experience, skills, certifications, and location.

Requirements

Active TS/SCI clearance with Full Scope Polygraph.
U.S. citizenship.
Bachelor's degree in Computer Science or a related field from an accredited college or university, plus at least eight years of demonstrable experience integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in heterogeneous operating system environments; alternatively, five years of full-time directly related Computer Science work experience may substitute for the bachelor's degree, in addition to the eight years of demonstrable experience.
Experience using the Linux command-line interface and associated Linux administration and troubleshooting tools.
Experience developing Shell, Bash, and Python scripts to automate administrative tasks, operational workflows, and system maintenance.
Demonstrated Linux systems administration experience, including software integration, service management, configuration management, and sustainment involving provisioning, storage, and networking.
Experience installing, configuring, integrating, and supporting COTS, GOTS, and FOSS products, libraries, and packages in Linux environments.
Experience with stream and batch Big Data processing and analytic frameworks, including Apache Spark.
Experience with CI/CD principles, methodologies, and tools, including GitLab CI.
Experience applying Infrastructure as Code principles and automating infrastructure provisioning and configuration using tools such as Ansible.
Experience with containerization technologies, including Docker.
Experience deploying, managing, and troubleshooting containerized services using Kubernetes orchestration.
Demonstrated experience implementing and using system monitoring and observability tools, including Prometheus and Grafana.
Experience using Git for source code management, branching strategies, version control, and collaborative development.
Relevant experience must demonstrate software integration, installation, configuration, upgrades, troubleshooting, performance evaluation, and operational sustainment in comparable technical environments.

Nice To Haves

Experience using Atlassian collaboration, documentation, and issue-tracking tools, including Jira and Confluence.
An industry-recognized professional certification, as defined in applicable Task/Technical Orders, may substitute for one year of required experience.
A master's degree in Computer Science or a related field may substitute for two years of required experience.

Responsibilities

Serve as the primary customer-facing operations point of contact for mission-critical software, infrastructure, and technical support requirements.
Manage incoming customer requests, perform initial technical triage, assess operational priorities, and coordinate resolution activities.
Gather, analyze, and scope technical requirements with mission stakeholders, systems engineers, software developers, and operations personnel.
Provide standby technical support for ad-hoc critical-thinking requests and time-sensitive operational challenges as directed by the mission customer.
Administer, configure, maintain, and troubleshoot Linux-based systems supporting mission applications and computing infrastructure.
Integrate, install, configure, upgrade, compile, and sustain COTS, GOTS, and FOSS software components, libraries, and packages.
Perform routine sustainment involving service management, software configuration, infrastructure provisioning, storage management, and network connectivity.
Develop and maintain Shell, Bash, and Python scripts to automate administrative tasks, operational workflows, and infrastructure maintenance.
Support stream and batch data-processing workflows using Apache Spark and associated Big Data analytic frameworks.
Configure, maintain, and troubleshoot GitLab CI pipelines for automated software integration, testing, deployment, and release management.
Develop and maintain Ansible playbooks and automation workflows for infrastructure provisioning, system configuration, and software deployment.
Deploy, configure, and support containerized applications and services using Docker and Kubernetes.
Monitor system availability, performance, and operational health using Prometheus, Grafana, and associated monitoring solutions.
Investigate alerts, analyze performance trends, identify operational issues, and implement corrective actions to maintain service reliability.
Diagnose and resolve software integration failures, configuration problems, service interruptions, and infrastructure incidents.
Execute software testing and performance characterization to validate application functionality, system compatibility, and operational requirements.
Provide software product ownership and sustainment support for HPC tools, mission applications, and associated infrastructure services.
Maintain technical documentation covering software configurations, system architecture, operational procedures, troubleshooting guidance, and infrastructure changes.
Use Git for source code management, branching, release tracking, and collaborative software development.
Support configuration management, maintain accurate system records, and document changes affecting mission applications and infrastructure.
Collaborate with customer stakeholders, software developers, systems administrators, and operations teams to coordinate solutions and resolve complex issues.
Evaluate infrastructure, software integration processes, and operational workflows and recommend improvements in performance, scalability, reliability, and maintainability.
Adapt to changing mission priorities, evolving technical requirements, and multiple architectural environments while maintaining effective customer communication and operational support.

Benefits

Wyetech automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no employee matching requirement; contributions are fully vested from day one.
PTO plan of up to 200 hours annually, aligned with applicable state leave regulations, with the option to adjust PTO allocation at the start of each calendar year.
Voluntary medical plan options, some with a Health Savings Account (HSA), for full-time employees.
Vision and dental benefits.
Life and AD&D benefits.
Short- and long-term disability benefits.
Hospital indemnity, accident, and critical illness insurance options.
Optional identity theft and legal protection services.
Employee referral bonus eligibility up to $10,000.
Mobility among Wyetech-supported contracts.
Team-building events, including monthly lunches, a summer company picnic, and an annual holiday party.
Two complimentary branded clothing orders annually.