Software Implementation Project Manager
STERIS Corporation•Chicago, IL
•$92,650 - $119,900•Hybrid
About The Position
The Software Implementation Project Manager leads complex software implementation projects for healthcare Customers, ensuring successful delivery from planning through go-live. This role serves as the primary Customer contact, drives cross-functional collaboration, manages project risks, and ensures projects are completed on time and aligned with Customer expectations.
Requirements
- Bachelor's degree plus 4 years of relevant experience OR high school diploma/GED plus 12 years of relevant experience in lieu of degree
- 5+ years of customer-facing project management experience, preferably in software implementation or technology services.
- Knowledge of software implementation
- Develop and maintain working knowledge of information technology terminology and troubleshooting
- Experience with industry-standard software-based project management tools
- Ability to manage multiple projects simultaneously.
- Ability to travel between 25-40% annually within the U.S. and Canada.
Nice To Haves
- 1–3 years of healthcare industry experience.
- PMP certification.
- Experience with CRM systems.
- Advanced Microsoft Office skills (Excel, PowerPoint, Word).
- Experience in healthcare technology or SaaS implementations.
Responsibilities
- Lead end-to-end software implementation projects.
- Develop project plans, timelines, and resource strategies.
- Ensure adherence to defined scope, timelines, and deliverables.
- Maintain accurate project documentation, including project plans, call notes, and trip reports.
- Serve as the primary point of contact for Customers and stakeholders.
- Gather Customer requirements and translate them into actionable project tasks.
- Coordinate activities across implementation, data, software services, and client success teams.
- Manage project risks, issues, and escalations.
- Oversee testing, training, go-live, and transition to support.
- Drive Customer satisfaction through proactive communication and execution.
- Contribute to process improvements and project management best practices.
- Mentor team members and support departmental initiatives.
Benefits
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
- Excellent opportunities for advancement in a stable long-term career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
