Software Implementation Manager

JANA Corporation•Aurora, ON

35d•CA$100,000 - CA$135,000•Hybrid

About The Position

JANA is focused on improving the integrity of gas pipeline systems through the application of advanced risk modeling technologies. Our models and software are defensible and highly predictive, allowing gas pipeline operators to take actions to reduce risk in their systems. And our Integrity Data suite enables pipeline operators to finally capture their pipeline asset data and unlock the value associated with this data. As an entrepreneurial company, we provide an exciting, dynamic and respectful work environment where you will be an important contributor to the JANA Team. Our Mission at JANA is “Better Pipelines for a Better World” – we are true believers and inspire our employees to join us in this Mission! High-energy Collaborative Environment: JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm. Social Events: Join the entire JANA Team for fun virtual Social Events like our Beer Club. We also like to get together for in-person events such as our Annual Birthday Bonspiel, Holiday events, our annual Company Picnic, and team events! Best-in-Class Benefits: JANA offers all employees a comprehensive benefits package including a Healthcare Spending Account, Medical, Dental, Life Insurance, AD&D, Drug coverage, Disability coverage, as well as a Wellness Benefit!! JANA also provides employees with the opportunity to get support with mental wellness through our Employee Assistance Program. Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors! JANA promotes a healthy work-life balance: Through our comprehensive vacation program, floater days, and a hybrid work environment (up to 20% a month in office) JANA employees are able to take time to rest and rejuvenate! Employee Recognition: We aim to Win, and we love to celebrate Wins with our People. We also offer a Phantom Share Program and annual bonuses!

Requirements

Undergraduate degree in a STEM field, preferably in Engineering
3 to 5 years of experience working in a software implementation, client-focused environmen
2+ Managerial experience in leading technical teams
A risk integrity management background is an asset.
Thorough understanding of project management techniques and methods
Able to travel in the US as required

Responsibilities

With a specific focus on product implementations, hires, monitors, and develops all resources
Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development
Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback
Manages and grows a strong team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes
Creates and maintains a culture of exceptional client care, team synergy, learning, and growth
Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission
Oversees the development and deployment of programs or systems, coordinating all of the parties involved to ensure high-quality risk results output and troubleshooting efforts
Establishes objectives and key results with the team members, and actively manages any areas of non-performance
Proactively identifies and resolves resource project with the Project Managers
Communicates and provides progress and status weekly reports
Provides technical problem-solving and guidance to the direct reports
Maintain effective communication with stakeholders, including senior management, project teams, clients, and other relevant parties.
Provide regular updates and reports to stakeholders on team status, risks, and issues.