Software Engineering Technical Leader
About The Position
Cisco IT’s Commerce Quote to Order team builds and supports a global commercial platform for hardware, software subscriptions, and services. The team develops next-generation CPQ (Configure, Price, and Quote) solutions that support Cisco revenue and high-volume transaction flows. Its work is part of broader transformation efforts focused on cloud-first engineering, agile delivery, AI-powered technologies, and user experience, in collaboration with engineering, product, and business partners. The Software Engineering Technical Leader designs and implements high-throughput, low-latency Java services for Cisco’s CPQ platform and large-scale commerce systems. The role builds distributed software systems that support multiple routes to market and integrates commerce platforms with enterprise systems, including billing, invoicing, tax, contracts, supply chain, and manufacturing. It also contributes to engineering excellence through AI-assisted development practices, platform innovation, design and code reviews, and improvements to performance, reliability, and user experience.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 10+ years of software development experience building web applications and integrations.
- Experience designing and implementing high-throughput, low-latency Java services using Java 17+ and Spring Boot or equivalent frameworks.
- Experience building distributed systems with availability, latency, and scalability requirements.
- Experience with CI/CD and container orchestration tools such as Kubernetes, Jenkins, Git, Spinnaker, and Docker.
- Practical experience with AI coding tools such as Claude Code, Copilot, Cursor, or similar agentic development tools.
- Proficiency in MongoDB, Cassandra, Elasticsearch, Kafka, and cloud-native technologies.
Nice To Haves
- Experience developing reporting interfaces, data feeds, or data visualizations for business or partner users.
- Knowledge of analytics and AI/ML technologies, including AI-powered product capabilities such as RAG pipelines and semantic search.
- Experience creating internal AI development accelerators such as prompt libraries, custom agents, or evaluation frameworks.
- Ability to thrive in a fast-paced agile environment with a passion for innovation, application development, and improving user experiences.
Responsibilities
- Design and implement high-throughput, low-latency Java services for the next-generation CPQ platform and large-scale commerce systems.
- Partner with product management and engineering teams to deliver customer-focused solutions using agile development practices.
- Build and support distributed software systems enabling direct sales, partners, distributors, and subscription-based offerings.
- Integrate commerce platforms with enterprise systems such as billing, invoicing, tax, contracts, supply chain, and manufacturing.
- Influence AI-assisted development practices and contribute to platform innovation.
- Participate in design and code reviews.
- Improve system performance, reliability, and user experience.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid birthday leave
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation time for non-exempt employees
- Flexible vacation time off program for eligible exempt employees
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales roles
- Potential Cisco restricted stock unit grants
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
