Software Engineering Technical Leader - Cisco IQ
About The Position
As a member of Cisco’s Cisco IQ Services and Applications team, the Software Engineering Technical Leader will help transform customer experience delivery by building intelligent, scalable platforms and enterprise applications. The role shapes the technical vision for digital services and leads hands-on implementation of next-generation applications, embedding autonomous and semi-autonomous agentic capabilities into business-critical workflows. The position focuses on the application layer rather than foundational infrastructure or generic platforms. It involves designing contract-first, spec-driven architectures that connect business logic, user interfaces, and backend systems to reasoning models through Model Context Protocol (MCP) and modern API ecosystems. The role also calls for production experience with LLM-backed applications, agent orchestration, structured tool calling, and failure handling.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- At least 12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications.
- Production experience with LLM-backed applications, including agent orchestration such as LangGraph or a self-written state-machine runtime, structured tool calling, and underlying failure handling.
- Experience with contract-first API design and schema modeling, such as OpenAPI, TypeSpec, GraphQL, or gRPC.
Nice To Haves
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
- Proficiency designing and managing cloud-agnostic distributed architectures across AWS, GCP, and private cloud environments.
- Exceptional communication and executive presence, with the ability to influence cross-functional stakeholders and translate technical vision into actionable long-term business outcomes.
Responsibilities
- Shape the overarching technical vision and future of digital services.
- Design and lead the hands-on implementation of next-generation intelligent enterprise applications.
- Architect the integration of autonomous and semi-autonomous agentic capabilities into business-critical application workflows.
- Design contract-first, spec-driven application architectures connecting business logic, user interfaces, backend systems, and reasoning models through MCP and modern APIs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available to eligible employees
- Paid holidays and, for eligible non-exempt employees, a floating holiday
- Paid birthday day off, year-end holiday shutdown, and personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses may be available for non-sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Senior
