Software Engineering, SMTS - Qualified

Salesforce•San Francisco, CA

14d•$148,500 - $246,000

About The Position

Salesforce’s Qualified Product Core team builds foundational product systems for identifying prospects, scheduling and routing meetings, synchronizing data with calendars and go-to-market platforms, executing workflows, and supporting enterprise authentication. The team also develops public APIs, webhooks, and custom integrations that let customers and partners extend the product, as well as data, context, and execution capabilities for agentic product experiences such as meeting preparation, routing investigation, and product explainability. The engineer will lead complex initiatives from early design through production, shape architecture and technical direction, write substantial production code, and help other engineers succeed. The role includes end-to-end ownership—scoping, implementation, testing, deployment, monitoring, and improvement informed by customer feedback—in a high-ownership environment that operates with startup pace and the backing of Salesforce.

Requirements

Track record of independently delivering complex SaaS capabilities from design through launch and ongoing operation.
Strong full-stack skills, with particular depth in backend systems, APIs, relational data models, and background processing.
Experience building or operating integrations with complex third-party platforms.
Sound technical judgment around reliability, data integrity, security, and incremental system evolution.
Excellent debugging skills across application, integration, and data boundaries.
Demonstrated technical leadership, influencing architecture and execution beyond an immediate workstream.
Comfort operating in ambiguity, framing problems, proposing solutions, and aligning others.
Product-minded approach focused on user experience and customer outcomes.

Nice To Haves

Experience with modern web frameworks; Rails, React, Postgres, and AWS are listed as a plus.
Experience with CRM, marketing automation, scheduling, routing, enrichment, or workflow products.
Familiarity with OAuth, webhooks, synchronization pipelines, rate-limited APIs, or eventual consistency.
Experience with enterprise identity systems such as SSO, SAML, or SCIM.
Experience building production AI or LLM applications, agent tooling, or explainability features.

Responsibilities

Lead complex product initiatives from ambiguous problem definition through technical design, implementation, launch, and ongoing ownership.
Build reliable meeting-booking, calendaring, routing, and workflow experiences that affect customer conversion and revenue.
Build and evolve integrations with CRM, marketing automation, sales engagement, collaboration, calendaring, and data-enrichment platforms.
Build intuitive public APIs and reliable webhooks for customers and partners.
Design for third-party system constraints, including API limits, OAuth credentials, inconsistent data, retries, synchronization, and partial failures.
Advance AI-assisted capabilities such as meeting preparation, routing investigation, and explanations of product behavior.
Improve scalability, observability, security, and supportability of production systems, and resolve difficult customer issues to their root cause.
Provide technical leadership through architecture and execution influence, design and code reviews, and mentorship.