Software Engineering Manager (SaaS & Cloud)
About The Position
The Engineering Manager is responsible for technical direction, delivery and operational excellence of SaaS products built on public/private/hybrid architectures. This role leads engineering teams delivering secure, scalable, performant, reliable and user-friendly solutions and services, balancing speed, quality and cost. The hands-on role involves setting technical direction and architectural guidance, supporting teams through all phases of SSDLC. It spans systems architecture/design oversight, DevOps, security best practices and day-to-day leadership with a focus on enabling teams to build and maintain sustainable, scalable systems that meet complex business and technical requirements.
Requirements
- 10+ years of hands-on experience in software engineering, with significant focus on Azure-based architectures.
- Minimum of 5 years of engineering team leadership and management in an agile environment.
- Proven experience designing and operating cloud-native SLAs driven SaaS applications.
- Experience in recruiting, developing and retaining high-performing engineering talent.
- Demonstrated ownership of architecture decisions across application and infrastructure layers.
- Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).
- Ability to work in or regularly travel to Rochester, NY preferred; U.S.-based remote candidates considered with periodic travel for planning and collaboration.
Nice To Haves
- Deep expertise in Microsoft Azure services, architecture patterns, and cloud-native design.
- Strong background in building multi-tenant SaaS platforms.
- Experience with modern development (C#, .NET, or similar) practices, contemporary frontend frameworks.
- Hands-on knowledge of containers and orchestration platforms.
- Practical experience implementing CI/CD pipelines and infrastructure as code.
- Solid understanding of cloud security, identity management, and governance controls.
- Ability to mentor engineers while remaining actively engaged in technical work.
- Clear communication skills across technical and non-technical stakeholders.
- Pragmatic and results-first driven approach to intra- and cross-department collaboration.
Responsibilities
- Technical direction, delivery and operational excellence of SaaS products built on public/private/hybrid architectures.
- Lead engineering teams delivering secure, scalable, performant, reliable and user-friendly solutions and services.
- Balance speed, quality and cost.
- Set technical direction and architectural guidance.
- Support teams through all phases of SSDLC.
- Oversee systems architecture/design.
- Manage DevOps practices.
- Implement security best practices.
- Provide day-to-day leadership with a focus on enabling teams to build and maintain sustainable, scalable systems that meet complex business and technical requirements.
Benefits
- Equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations.
- Affirmative action to ensure that all applicants and employees are treated without regard to any of the protected characteristics during the application process and/or employment.
- No discrimination of any type will be tolerated.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
