SaaS Engineer

University of Chicago•Middletown, PA

22h•Hybrid

About The Position

The University of Chicago's IT Services team is seeking a seasoned Cloud/Environment/SaaS Engineer to manage and optimize its Oracle Cloud Fusion ERP ecosystem. In this role, you will help oversee environment lifecycle management across production, test, and development instances, coordinate Oracle's quarterly patch cycles, and ensure the stability of custom integrations, leveraging expertise in REST/SOAP APIs, SQL/PL/SQL, and scripting tools like Python or Bash to automate and streamline operations.

Requirements

Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
Expertise in SaaS Platform.
Solid development and data skills.
Proficient on REST and SOAP APIs, as well as Oracle’s Business Events.
SQL and PL/SQL expertise for data extraction using BI Publisher and OTBI (Oracle Transactional Business Intelligence).
Proficient with Oracle Fusion Workflows.
Understanding of Oracle AI.
Proficient in Python or Bash for automating repetitive environmental tasks.
Expertise in working with Oracle resources on SR’s and different types of patches, such as cumulative patches, etc.
Accomplished with DevOps function.

Nice To Haves

Bachelor’s degree in information technology, computer science, or a related field.
Progressive experience in Oracle Cloud environment management.
Background handling integrations.
Background working in environment where multiple teams work together.
Designing and improving integration architecture.
Exceptional communication skills; empower, mentor, and inspire.
Manage competing priorities and multi-disciplinary teams to deliver complex solutions on time and within budget.
Strong analytical, critical thinking, and creative problem-solving abilities.
Demonstrated ability to build partnerships with IT and cross-departmental business leaders.
Deep commitment to continuous learning, innovation, and change management.

Responsibilities

Knowledge of ERP Finance and SCM.
Manages Pods (SaaS instances), including production, test, and development environments.
Coordinates and tests the mandatory Oracle quarterly patches to ensure custom integrations don't break.
Assists with Mulesoft and Oracle Cloud Infrastructure.
Helps with Visual Builder (VBCS) for creating custom web/mobile front-ends that interact with SaaS data.
With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost/benefits analyses.
Uses basic understanding of applicable business processes, systems, and industry requirements.
Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and/or enhancements to current systems.
Performs other related work as needed.