Software Engineering Manager

Yext • New York, NY

4d • $148,500 - $303,500 • Hybrid

About The Position

Yext is hiring a Software Engineering Manager for its Knowledge Graph team within Product Engineering. The team builds and maintains systems that turn customer information into a connected, usable source of truth, including core infrastructure, APIs, and workflows for modeling, managing, and connecting knowledge across products and experiences. The work includes representing complex entities, processing large volumes of changing data, building reliable distributed systems, and creating interfaces that other teams can use confidently.

The manager will lead and develop software engineers, partner with Product and Engineering leadership to set direction, and translate priorities into achievable plans. The role is based in Yext’s New York City office in Manhattan’s Chelsea neighborhood, with in-person collaboration at least three days per week. Employees have flexibility in choosing in-office days and handling personal needs while supporting team collaboration. The team works in an agile environment with two-week sprints and regular demos.

The manager is expected to maintain technical understanding of the team’s systems; guide architecture, design, implementation, and technical tradeoffs; foster engineering quality and operational readiness; lead production incident response and follow-up; and promote responsible, effective use of AI-assisted development tools. The position also involves cross-functional coordination, recruiting, interviewing, onboarding, and improving team processes.

The annual base pay range is $148,500–$303,500 USD. Yext states that eligible employees typically receive benefits including medical, dental and vision benefits, life insurance, short- and long-term disability, a 401(k) retirement plan, and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance.

Requirements

• A BA/BS in Computer Science or a related field, or equivalent college-level education.
• At least 5 years of professional software engineering experience.
• At least 1 year of team or technical leadership experience.
• Experience coaching engineers, giving direct and constructive feedback, and supporting professional development.
• Experience translating product or business priorities into technical plans and driving a team toward successful delivery.
• Ability to stay technically engaged, guide design decisions, evaluate tradeoffs, and help engineers solve difficult problems.
• Strong communication and collaboration skills, including the ability to create clarity amid ambiguous priorities or requirements.
• A track record of building healthy, effective engineering teams while maintaining high standards for quality and accountability.
• Experience with AI-assisted development tools and ability to critically evaluate their output in a responsible engineering workflow.
• Sound judgment about data privacy, intellectual property, security, and confidential information when using AI tools.
• Strong technical judgment and a foundation in software architecture, design, data structures, and algorithms.
• Fluency in Java, Go, C++, Python, or a similar programming language; Yext primarily codes in Java and Go.
• Experience recruiting, interviewing, and onboarding software engineers.
• Openness to new technologies, new ways of working, and creative solutions.
• Comfort working in a fast-paced environment.
• Comfort working from the New York City office at least three days per week.

Responsibilities

• Lead and develop a team of software engineers through coaching, actionable feedback, and career-growth support.
• Partner with Product and Engineering leadership to translate priorities and longer-term goals into clear, achievable team plans.
• Own team execution and delivery by setting priorities, breaking initiatives into manageable work, and maintaining a sustainable development cadence.
• Resolve ambiguity, remove blockers, manage competing priorities, and protect engineers from unnecessary organizational churn and distractions.
• Maintain technical understanding of team systems and guide architecture, design, implementation, and technical tradeoffs.
• Promote engineering quality through design discussions, code reviews, testing, operational readiness, and continuous improvement.
• Prepare the team to respond to production incidents, lead and coordinate incident response, and drive follow-up improvements.
• Build a collaborative environment where engineers take ownership, learn from one another, raise concerns, and challenge assumptions.
• Coordinate dependencies and shared initiatives with Product Engineering and partners across the company.
• Recruit and hire engineers, participate in interviews, and build an effective onboarding experience.
• Identify and implement improvements to team systems, processes, and ways of working.
• Model thoughtful use of AI-assisted development tools across design, research, implementation, testing, debugging, and code review.
• Ensure AI-assisted work is validated and meets standards for correctness, security, maintainability, and engineering quality.
• Encourage experimentation with AI capabilities and workflows, share successful approaches, and identify opportunities to improve engineering effectiveness.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Life insurance
• Short-term and long-term disability
• 401(k) retirement plan
• Vacation and sick leave
• Potential eligibility for variable pay programs based on performance relative to goals and targets

What This Job Offers

• Job Type: Full-time
• Career Level: Manager