Software Engineering Manager

Vital IT Services•Allen, TX
•$140,000 - $170,000•Hybrid

About The Position

Vital Services is seeking a talented and experienced Software Engineering Manager to join our growing Information Technology team. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our Software-as-a-Service team! The core focus of the Software Engineering Manager will be to lead, mentor, and structurally organize engineering teams executing across multiple client-facing Time and Materials (T&M) work queues, maximizing billable resource utilization and project delivery velocity while protecting a 20% margin target.

Requirements

  • 5+ years of software engineering experience, with at least 1-2 years operating as a Technical Lead, Scrum Lead, or frontline Engineering Manager running dedicated delivery squads.
  • Strong mastery of running backlog refinement, daily standups, and sprint tracking inside Jira and Confluence.
  • A robust software engineering background—fully capable of reading pull requests, guiding database logic conversations, and evaluating architectural patterns alongside the Lead Architect.
  • Comfortable translating corporate execution goals (like your overall billable benchmarks) into daily developer expectations, conducting performance check-ins, and driving professional accountability.
  • Exceptional ability to jump into a live sprint queue, identify structural development friction, and pull in cross-team resources (like the Domain BA or Architect) to unblock execution instantly.

Responsibilities

  • Directing, coaching, and managing a dedicated squad of Software Engineers and Web Developers, driving high individual execution and clear career paths.
  • Actively monitoring active team sprint lines, triaging daily progress blockers, and protecting ticket velocity to ensure consistent team-level commitments are met.
  • Ensuring the squad adheres completely to centralized engineering standards (e.g., proper code review turnaround, automated unit testing, strict logging formats, and clean Jira documentation).
  • Partnering seamlessly with the assigned Scrum Master and Project Manager to keep workflows optimized, scope managed, and technical dependencies flagged early.
  • Managing near-term team capacity details, ensuring developers remain highly allocated to high-priority, billable client or SaaS product streams.
  • Achieve and maintain a >= 80% collective sprint predictability ratio across their assigned team backlog.
  • Enforce execution standards to keep team-generated bugs and internal regressions under < 5% of total completed sprint points.
  • Ensure the team maintains a rolling average of < 24 hours on open pull request reviews to eliminate pipeline friction.
  • 100% team-wide daily compliance on time tracking, ticket comment updates, and precise story point estimations.

Benefits

  • Flexible hybrid schedule
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