Writes code, plans tests, and supports software products in an engineering environment. Leads the design, development, and support of software products; writes and reviews documents and code; plans tests of software products using user-knowledge of at least one high-level language currently used on projects. Provides consultation, training and application support for assigned products; resolves complex helpdesk tickets and provides customer support. Uses Windows or UNIX operating systems interface. Leads software test procedures using open and closed loop simulators, desktop simulators, machine virtualization and other test platforms as required; reviews test reports. Leads and participates in cross-functional reviews; collects, tabulates and analyzes metrics; analyzes data using Six Sigma tools; schedules tracking systems and other process improvement tools. Develops and maintains test plans; reviews the preparation and documentation of test environment prior to testing; uses software testing tools and develops test software for use in automated test activities; debugs, compiles/builds errors to the source code. Downloads software to the target platform and performs validation procedures; uses configuration management systems to update and maintain product databases; uses problem tracking systems to update and maintain problem database. Leads corrective actions based on problem reports and change requests as needed to ensure high-quality software products. Understands and applies appropriate Company and department rules and guidelines to work and to systems; participates in the maintenance of quality procedures. Develops and conducts training programs; provides counseling, mentoring, and coaching. Serves as company representatives in various capacities to customers, suppliers, and outside agencies. Interacts effectively with all levels of employees throughout the company. Exercises independent decision-making and initiative in determining what needs to be done and planning and implementing the needed activities; performs problem solving, creative technical and analytical work, budget management, and hands-on applications; coordinates programs including planning, scheduling, ordering, and tracking. Demonstrates adaptability and responsiveness to changing work needs and willingness to undertake new tasks as they become evident; initiates, develops, leads, and participates in improvement projects. Knows and complies with all safety policies and procedures. Demonstrates confidentiality as required. Shares work with exempt and other OCU employees as required. Manages own work and maintain a flexible schedule in order to meet the demands of priority work; participates in self- and team-audits and associated corrective action; plans and engages in continuous learning in order to be prepared for changing work demands. Travels as required by the position. Performs other miscellaneous duties, as required, to get the job done.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree