About The Position

Writes code, plans tests, and supports software products in an engineering environment. This role involves leading the design, development, and support of software products, including writing and reviewing documentation and code, and planning tests using knowledge of at least one high-level programming language currently used on projects. The position also provides consultation, training, and application support for assigned products, resolving complex helpdesk tickets and offering customer support. The associate will utilize Windows or UNIX operating systems interfaces and lead software test procedures using various simulation and testing platforms, reviewing test reports. Additionally, the role includes leading and participating in cross-functional reviews, collecting and analyzing metrics using Six Sigma tools, and managing tracking systems for process improvement. Development and maintenance of test plans, preparation of test environments, use of software testing tools, and debugging code errors are also key aspects. The associate will download software to target platforms, perform validation, and use configuration management and problem tracking systems. Leading corrective actions based on problem reports and change requests, understanding and applying company and department guidelines, and participating in quality procedure maintenance are expected. The role also involves developing and conducting training programs, providing counseling, mentoring, and coaching, and serving as a company representative to customers, suppliers, and outside agencies. Effective interaction with all levels of employees is crucial. The associate will exercise independent decision-making, perform problem-solving, creative technical and analytical work, budget management, and hands-on applications, coordinating programs including planning, scheduling, ordering, and tracking. Adaptability to changing work needs, willingness to undertake new tasks, and participation in improvement projects are essential. Compliance with safety policies and procedures, maintaining confidentiality, and sharing work as required are also part of the responsibilities. The associate will manage their own work, maintain a flexible schedule, participate in audits, and engage in continuous learning. Travel may be required, and other miscellaneous duties will be performed as needed.

Requirements

  • User-knowledge of at least one high-language currently used on projects.
  • Uses Windows or UNIX operating systems interface.
  • Knowledge of Six Sigma tools.
  • Experience with software testing tools.
  • Experience developing test software for automated test activities.
  • Experience debugging, compiling/building errors to the source code.
  • Experience downloading software to the target platform and performing validation procedures.
  • Experience using configuration management systems to update and maintain product databases.
  • Experience using problem tracking systems to update and maintain problem database.
  • Understanding and application of appropriate Company and department rules and guidelines.
  • Ability to develop and conduct training programs.
  • Ability to provide counseling, mentoring, and coaching.
  • Ability to serve as company representatives in various capacities to customers, suppliers, and outside agencies.
  • Ability to interact effectively with all levels of employees throughout the company.
  • Ability to exercise independent decision-making and initiative.
  • Ability to perform problem solving, creative technical and analytical work, budget management, and hands-on applications.
  • Ability to coordinate programs including planning, scheduling, ordering, and tracking.
  • Demonstrates adaptability and responsiveness to changing work needs.
  • Willingness to undertake new tasks as they become evident.
  • Ability to initiate, develop, lead, and participate in improvement projects.
  • Knows and complies with all safety policies and procedures.
  • Demonstrates confidentiality as required.
  • Ability to share work with exempt and other OCU employees as required.
  • Ability to manage own work and maintain a flexible schedule.
  • Ability to participate in self- and team-audits and associated corrective action.
  • Ability to plan and engage in continuous learning.
  • Travels as required by the position.

Nice To Haves

  • Experience with open and closed loop simulators, desktop simulators, machine virtualization and other test platforms.

Responsibilities

  • Leads the design, development, and support of software products; writes and reviews documents and code; plans tests of software products using user-knowledge of at least one high-language currently used on projects.
  • Provides consultation, training and application support for assigned products; resolves complex helpdesk tickets and provides customer support.
  • Uses Windows or UNIX operating systems interface.
  • Leads software test procedures using open and closed loop simulators, desktop simulators, machine virtualization and other test platforms as required; reviews test reports.
  • Leads and participates in cross-functional reviews; collects, tabulates and analyzes metrics; analyzes data using Six Sigma tools; schedules tracking systems and other process improvement tools.
  • Develops and maintains test plans; reviews the preparation and documentation of test environment prior to testing; uses software testing tools and develops test software for use in automated test activities; debugs, compiles/builds errors to the source code.
  • Downloads software to the target platform and performs validation procedures; uses configuration management systems to update and maintain product databases; uses problem tracking systems to update and maintain problem database.
  • Leads corrective actions based on problem reports and change requests as needed to ensure high-quality software products.
  • Understands and applies appropriate Company and department rules and guidelines to work and to systems; participates in the maintenance of quality procedures.
  • Develops and conducts training programs; provides counseling, mentoring, and coaching.
  • Serves as company representatives in various capacities to customers, suppliers, and outside agencies. Interacts effectively with all s of employees throughout the company.
  • Exercises independent decision-making and initiative in determining what needs to be done and planning and implementing the needed activities; performs problem solving, creative technical and analytical work, budget management, and hands-on applications; coordinates programs including planning, scheduling, ordering, and tracking.
  • Demonstrates adaptability and responsiveness to changing work needs and willingness to undertake new tasks as they become evident; initiates, develops, leads, and participates in improvement projects.
  • Knows and complies with all safety policies and procedures.
  • Demonstrates confidentiality as required.
  • Shares work with exempt and other OCU employees as required.
  • Manages own work and maintain a flexible schedule in order to meet the demands of priority work; participates in self- and team-audits and associated corrective action; plans and engages in continuous learning in order to be prepared for changing work demands.
  • Travels as required by the position.
  • Performs other miscellaneous duties, as required, to get the job done.
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