About The Position

New L09 role will perform lead infra & devOps support duties for the Marketing Automation team within DTX. This engineer will be a single point of contact for all application, Infrastructure and devOps projects and deliverables for the Marketing Automation Platform (BC1) within the DTX org. This role will be responsible for maintaining the application SLA and training & mentoring new hires to do so. The role is 40% operations & execution, 40% tactical, and 20% strategic. The role will have a high level of decision-making autonomy and require low-level supervision from a manager. The role is of the highest complexity and will involve cross-functional collaboration with Finance, Control & Compliance, and Internal Audit teams.

Requirements

  • 3+ year of Cloud infrastructure or devOps experience acting as a technical delivery lead or solutions architect.
  • 3+ years of hands on Kubernetes experience in EKS AND AKS platforms.
  • 4+ years of AWS cloud experience with resources such as DB, object storage, networking, container orchestration.
  • 2 + years of Azure experience with AKS, ACR, Storage Accounts, Application Gateways and Application Gateways for containers.
  • 3+ years of experience building containers via Docker, packer etc.
  • 4+ years of experience with modern CI/CD tools like GH actions, writing custom CI/CD workflows for production workloads.
  • 4+ years experience supporting business critical applications on a 24x7 basis with onCall ownership and ability to lead RCA calls.
  • 1+ years of supporting Airflow using Kubernetes executor and supporting data engineering pipelines.
  • 3+ years of working infra, cloud & application security tools.
  • 3+ years experience with application telemetry, monitoring and notification management.
  • 1+ years of experience with programming with bash and/or any OOO programming language, python preferred.
  • Expert level understanding of Kubernetes platforms in BOTH Azure AND AWS.

Nice To Haves

  • Certified Kubernetes Administrator (CKA) certification
  • Azure or AWS devops certifications

Responsibilities

  • Perform lead infra & devOps support duties for the Marketing Automation team within DTX.
  • Responsible for application & platform uptime and SLA of 99.97%.
  • Lead root cause analysis and post mortems for incidents and outages.
  • Collaborate with Application development teams to ensure application KPIs are > 90% throughout the year.
  • Lead new initiatives to support application growth, new features and extend emergency onCall support during non-business hours, from an engineering perspective.
  • Responsible for Infra platform control ownership, risk assessment, and implementation of new processes to conform to PEP IT & InfoSec controls to ensure 100% compliance.
  • Participate in 24x7 on-call rotation.
  • Ability to identify platform shortcomings and propose solutions to manage risk.
  • Ability to understand the business need and clearly communicate solutions, risk, and scope with business teams.
  • Possess technical ability to propose competitive, simple, and effective solutions to Infra engineering challenges.
  • Curiosity about cross-functional teams and ability to understand larger business challenges or identify areas of opportunity across business functions.

Benefits

  • Paid parental leave
  • Vacation
  • Sick
  • Bereavement
  • Medical
  • Dental
  • Vision
  • Disability
  • Health
  • Dependent Care Reimbursement Accounts
  • Employee Assistance Program (EAP)
  • Accident Insurance
  • Group Legal Insurance
  • Life Insurance
  • Defined Contribution Retirement Plan
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