Software Engineer (AI & Intergrations) Mountlake, Terrace, Wa
About The Position
Mindful Support Services is a business-to-business support organization that provides administrative services, infrastructure, and business tools to independent mental health professionals. It supports more than 2,000 providers and is expanding into additional states and virtual platforms. Its mission is to increase access to high-quality mental health care through operational excellence, innovation, and compassionate service. The Software Engineer – Integrations translates business and technical requirements into maintainable backend solutions, APIs, integrations, and workflow automations that are secure, observable, and production-ready. AI-enabled capabilities are an important priority, while a core focus is establishing high-quality foundational services on which AI solutions can be built. The position is based at the company’s headquarters in Mountlake Terrace, Washington, with hybrid options available. Some travel may be required to engage with stakeholders or participate in industry events.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent professional experience.
- At least 4 years of experience building and supporting backend applications or distributed systems using technologies such as Go, C#, Java, TypeScript, or Rust.
- Strong SQL and database fundamentals.
- Experience designing, building, and supporting APIs, integrations, and automation solutions.
- Ability to independently drive technical initiatives from proof of concept through production deployment and ongoing support.
- Strong business acumen and cross-functional curiosity, with the ability to align technical solutions to operational needs.
- Excellent communication skills, including the ability to explain complex technical concepts to technical and non-technical stakeholders.
- Background check required.
Nice To Haves
- Go experience (preferred).
- PostgreSQL experience (preferred).
- Experience building solutions on cloud platforms, preferably Microsoft Azure.
- Experience developing or integrating AI/LLM-powered applications and services.
- Familiarity with healthcare technology environments and HIPAA compliance requirements.
Responsibilities
- Design, build, and maintain backend services, REST APIs, and automation solutions in a HIPAA-compliant environment.
- Develop deep expertise in assigned systems, platforms, and technologies, serving as a technical subject matter expert and sharing knowledge across the team.
- Troubleshoot complex issues, optimize system performance, and improve reliability, scalability, and maintainability.
- Build and integrate AI, LLM, and agent-based capabilities into existing and new applications and workflows.
- Partner with technical teams and cross-functional stakeholders to estimate effort, identify risks and dependencies, evaluate vendors, and transition successful pilots into production-ready solutions.
- Evaluate AI-generated outputs against business requirements, quality standards, and operational objectives.
- Design and develop AI-enabled interfaces that support defined workflows and curated data sources.
- Collaborate with engineers and stakeholders to architect scalable, secure, and extensible systems.
- Contribute to technical documentation, operational processes, and best practices that support long-term system health and growth.
Benefits
- 75% employer-covered health, dental, and vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays
- 15 PTO days accrued annually
- Professional and career development opportunities
- Compensation evaluated with opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
