Network and Systems Engineer - Mountlake Terrace, WA

Mindful Support Services•Mountlake Terrace, WA
•$100,000 - $110,000•Hybrid

About The Position

The Network and Systems Engineer maintains and enhances Mindful Support Services’ infrastructure and plans, designs, and deploys solutions to support the organization’s growth. The role partners with internal engineering teams, business stakeholders, and external vendors to implement scalable technologies, recommend improvements, and maintain a secure, reliable, high-performing environment. The position is based at the company headquarters in Mountlake Terrace, Washington, with hybrid options available and some travel to stakeholders, local branch offices, or industry events. The engineer also participates in an on-call rotation for urgent escalations.

Requirements

  • Bachelor’s degree in computer science, networking, or systems, or an equivalent combination of experience and certifications.
  • Networking+, Security+, or other professional certifications.
  • At least 4 years of total Information Technology experience, including at least 2 years in systems/network administration or engineering.
  • Strong cloud systems and networking fundamentals, primarily for Azure.
  • Experience with Fortinet, Meraki, or other enterprise network solutions.
  • Experience performing system administration in Linux, Windows, and macOS environments.
  • Ability to create shell scripts in Bash or PowerShell.
  • Excellent communication skills, including the ability to explain complex technical ideas clearly to peers and stakeholders.
  • Ability to work independently and prioritize deliverables without direct supervision.

Nice To Haves

  • Familiarity with infrastructure as code solutions such as Terraform, OpenTofu, Pulumi, or Bicep.
  • Background working in healthcare or knowledge of HIPAA compliance.

Responsibilities

  • Manage Azure private networks, including route tables, network security groups, private endpoints, Front Door WAF, and Container Apps network environments.
  • Maintain and configure traditional firewalls and web application firewalls in Azure and on-premises environments.
  • Deploy and maintain Azure compute resources, including VMs, App Services, and containers.
  • Back up Azure VMs, firewalls, databases, and other systems, and conduct disaster recovery testing to validate backups.
  • Maintain and upgrade IPSec and SSL VPNs for remote access and site-to-site functionality.
  • Develop shell scripts to automate routine processes in Azure, on servers, and on other devices.
  • Configure settings in M365 and other cloud administration portals in collaboration with internal teams.
  • Troubleshoot network and system outages.
  • Implement long-term network and system improvements on-premises and in the cloud.
  • Collaborate with internal teams, engineers, and external vendors on systems and networking projects.
  • Provide tier 3 support for escalated issues from internal technology teams.
  • Participate in an on-call rotation and respond to urgent escalations according to the on-call schedule.

Benefits

  • 75% employer-covered health, dental, and vision benefits plan.
  • 401(k) savings plan with employer matching upon eligibility.
  • 8 paid holidays.
  • 15 PTO days accrued annually.
  • Professional and career development opportunities.
  • Compensation evaluations with opportunities for advancement.
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