Network and Systems Engineer - Mountlake Terrace, WA

Mindful Support Services•Mountlake Terrace, WA
•Hybrid

About The Position

The Network and Systems Engineer is a key technical resource responsible for maintaining and enhancing Mindful Support Services’ infrastructure and planning, designing, and deploying solutions that support the organization’s growing business needs. The role works with internal engineering teams and business stakeholders to implement scalable technologies, recommend improvements, and maintain a secure, reliable, high-performing environment. The position is based at the company headquarters in Mountlake Terrace, Washington, with hybrid options available. Some travel may be required to meet stakeholders, visit local branch office networks, or participate in industry events. The role also participates in an on-call rotation to respond to urgent escalations.

Requirements

  • Bachelor’s degree in computer science, networking, or systems, or an equivalent combination of experience and certifications.
  • Networking+, Security+, or other professional certifications.
  • At least 4 years of total experience in information technology, including at least 2 years in systems/network administration or engineering.
  • Strong cloud systems and networking fundamentals, primarily in Azure.
  • Experience with Fortinet, Meraki, or other enterprise network solutions.
  • Experience performing system administration tasks in Linux, Windows, and macOS environments.
  • Ability to create shell scripts in Bash or PowerShell.
  • Ability to work independently and prioritize deliverables without direct supervision.
  • Excellent communication skills, including the ability to explain complex technical ideas clearly and collaborate effectively with peers and stakeholders.

Nice To Haves

  • Familiarity with infrastructure-as-code solutions such as Terraform, OpenTofu, Pulumi, or Bicep.
  • Background working in healthcare or knowledge of HIPAA compliance.

Responsibilities

  • Manage Azure private networks, including route tables, network security groups, private endpoints, Front Door WAF, and Container Apps network environments.
  • Maintain and configure traditional firewalls and web application firewalls in Azure and on-premises environments.
  • Deploy and maintain Azure compute resources, including virtual machines, App Services, and containers.
  • Perform backups of Azure virtual machines, firewalls, databases, and other systems, and conduct disaster recovery testing to validate backups.
  • Maintain and upgrade IPSec and SSL VPNs for remote access and site-to-site functionality.
  • Develop shell scripts to automate routine processes in Azure, on servers, and on other devices.
  • Configure settings in Microsoft 365 and other cloud administration portals in collaboration with internal teams.
  • Troubleshoot network and system outages.
  • Implement long-term network and system improvements both on-premises and in the cloud.
  • Collaborate with internal teams, engineers, and external vendors on systems and networking projects.
  • Provide tier 3 support for issues escalated by internal technology teams.
  • Participate in an on-call rotation and respond to urgent escalations according to the on-call schedule.

Benefits

  • Employer covers 75% of the Health, Dental & Vision benefits plan.
  • 401(k) savings plan with employer matching upon eligibility.
  • 8 paid holidays.
  • 15 PTO days accrued annually.
  • Professional and career development opportunities.
  • Compensation is evaluated with opportunities for advancement.
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