Software Engineer - Mountlake, Terrace, Wa

Mindful Support Services•Mountlake Terrace, WA

1d•Hybrid

About The Position

The Software Engineer – Integrations role translates business and technical requirements into maintainable backend solutions, APIs, integrations, and workflow automations that are secure, observable, and production ready. AI-enabled capabilities are an important priority, while the foundational focus is on ensuring services provide a quality base for AI solutions. The position is based at Mindful Support Services’ headquarters in Mountlake Terrace, Washington, with hybrid options available. Some travel may be required to engage with stakeholders or participate in industry events. Mindful Support Services is a business-to-business support organization that provides administrative services, infrastructure, and business tools to independent mental health professionals. The company supports over 2,000 providers and is expanding into new states and virtual platforms, with a mission to increase access to high-quality mental health care through operational excellence, innovation, and compassionate service. The role works in a HIPAA-compliant environment and collaborates with technical teams and cross-functional stakeholders to develop, integrate, and support backend and AI-enabled systems. A background check is required. The company is an equal opportunity employer and encourages applicants from all fields to apply. Employees may not be current clients of Mindful Therapy Group; applicants receiving clinical services there are asked to wait until their care is discontinued before beginning employment.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent professional experience.
At least 4 years of experience building and supporting backend applications or distributed systems using technologies such as Go, C#, Java, TypeScript, or Rust.
Strong SQL and database fundamentals.
Experience designing, building, and supporting APIs, integrations, and automation solutions.
Ability to independently drive technical initiatives from proof of concept through production deployment and ongoing support.
Strong business acumen and cross-functional curiosity, with the ability to align technical solutions to operational needs.
Excellent communication skills, including the ability to explain complex technical concepts to technical and non-technical stakeholders.
Background check required.

Nice To Haves

Go experience is preferred.
PostgreSQL experience is preferred.
Experience building solutions on cloud platforms, preferably Microsoft Azure.
Experience developing or integrating AI/LLM-powered applications and services.
Familiarity with healthcare technology environments and HIPAA compliance requirements.

Responsibilities

Design, build, and maintain backend services, REST APIs, and automation solutions in a HIPAA-compliant environment.
Develop deep expertise in assigned systems, platforms, and technologies; serve as a technical subject matter expert and share knowledge across the team.
Troubleshoot complex issues, optimize system performance, and improve reliability, scalability, and maintainability.
Build and integrate AI, LLM, and agent-based capabilities into existing and new applications and workflows.
Partner with technical teams and cross-functional stakeholders to estimate effort, identify risks and dependencies, evaluate vendors, and transition successful pilots into production-ready solutions.
Evaluate AI-generated outputs against business requirements, quality standards, and operational objectives.
Design and develop AI-enabled interfaces that support defined workflows and curated data sources.
Collaborate with engineers and stakeholders to architect scalable, secure, and extensible systems.
Contribute to technical documentation, operational processes, and best practices that support long-term system health and growth.
Travel as needed to engage with stakeholders or participate in industry events.