Software Engineer

Berkshire Hathaway Specialty Insurance•Boston, MA

8h•$80,000 - $115,000

About The Position

The Software Engineer is responsible for designing, developing, configuring, and supporting scalable Duck Creek-based solutions aligned to our platform’s reusable capability model and long-term platform evolution strategy. This role contributes directly to the delivery of scalable insurance platform capabilities that improve operational efficiency, accelerate speed to market, and support long-term business growth across the SME ecosystem. Software Engineers are expected to think beyond isolated feature delivery by identifying reusable implementation patterns, simplifying operational workflows, and contributing to the continuous evolution of the platform architecture and engineering practices. The role operates within a collaborative engineering environment where engineers are encouraged to challenge assumptions, contribute ideas, and proactively identify opportunities to improve scalability, maintainability, and business outcomes. Software Engineers work closely with Product Owners, Principal Engineers, Architecture, Quality Engineering, and business stakeholders to ensure solutions are operationally effective, technically sustainable, and aligned to broader organizational objectives. Success in this role requires strong engineering and systems-thinking capability, operational awareness, collaborative problem-solving, and the ability to balance speed, simplicity, scalability, and long-term maintainability within a fast-moving delivery environment.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
2–5 years of hands-on experience with Duck Creek technologies, preferably within Policy Administration environments
Experience designing and delivering software solutions beyond platform configuration work, including integrations, distributed systems, APIs, workflow automation, or broader application development concepts
Experience contributing to technical solution design, workflow analysis, and implementation discussions
Experience with object-oriented programming languages such as C#/.NET preferred
Strong troubleshooting, analytical thinking, and problem-solving capabilities
Ability to operate effectively within collaborative, fast-moving, and evolving delivery environments
Strong communication skills with the ability to explain technical concepts and delivered business value clearly to both technical and non-technical stakeholders
Experience using Agile delivery tools such as Jira, Azure DevOps, or Confluence

Nice To Haves

Insurance, underwriting, or policy administration experience preferred
Demonstrated curiosity, initiative, adaptability, and willingness to continuously learn and grow

Responsibilities

Design, develop, configure, and support scalable Duck Creek solutions across rating, rules, forms, manuscripts, integrations, and workflow capabilities
Contribute to scalable implementation patterns and reusable platform capabilities that support multiple products and future platform growth
Translate business and operational requirements into maintainable technical solutions aligned to platform standards and delivery objectives
Participate in technical design discussions with Principal Engineers and Architecture leadership to evaluate implementation approaches, tradeoffs, and scalability considerations
Support integration development using APIs, messaging frameworks, and third-party services
Contribute to engineering delivery across the full Agile development lifecycle including design, development, testing, deployment, and operational support
Identify opportunities to simplify implementations, improve maintainability, reduce duplication, and strengthen reusable platform capabilities
Contribute to engineering standards and delivery practices that improve platform sustainability, scalability, and operational reliability
Support engineering quality practices including testing, troubleshooting, defect resolution, observability, and production support
Ensure delivered solutions align with approved engineering standards, security requirements, and platform implementation patterns
Participate in root cause analysis and continuous improvement activities related to delivery quality and operational stability
Collaborate with Product Owners, business stakeholders, underwriters, operations teams, and engineering leadership to understand operational workflows, business objectives, and delivery priorities
Challenge workflow assumptions and implementation approaches constructively to improve operational effectiveness and solution quality
Participate in stakeholder discussions, backlog refinement sessions, sprint reviews, and solution demonstrations
Communicate delivered business value clearly during demos and stakeholder reviews, focusing on operational improvements and business enablement outcomes
Build understanding of insurance operations, underwriting workflows, and SME platform objectives to improve engineering decision-making and alignment
Work collaboratively across geographically distributed engineering, architecture, QA, and product teams
Contribute to a high-accountability engineering culture focused on simplicity, scalability, collaboration, and continuous improvement
Support knowledge sharing, peer collaboration, and engineering learning across the organization
Continuously develop expertise in Duck Creek technologies, insurance platform architecture, and modern engineering delivery practices
Contribute positively to team culture by challenging constructively, communicating openly, and supporting shared organizational objectives