Software Engineer - Forensics

Everpure•Santa Clara, CA

6d•$149,000 - $224,000•Onsite

About The Position

Everpure is hiring a Senior Software Engineer, known internally as a Forensics Engineer, for its Hyperscale Product Escalations team. The role drives the technical resolution and stability of high-stakes cloud storage deployments for hyperscale partners. Acting as a bridge between field telemetry and core engineering, the engineer diagnoses complex distributed-systems failures and builds automation to anticipate issues before customer workloads are affected. The work directly supports customer trust, major account success, and the development of hyperscale storage solutions for AI infrastructure. The position is based primarily in Everpure’s Santa Clara office, in accordance with company policies. The role may be eligible for incentive pay and/or equity. Everpure describes a culture focused on innovation, growth, teamwork, inclusion, and employee development, and offers flexible time off, wellness resources, and company-sponsored team events.

Requirements

Deep hands-on experience in Linux systems engineering, platforms, or low-level firmware.
Strong understanding of storage technologies such as SSDs, NVMe, NAND, or distributed storage architectures.
Proven ability to troubleshoot complex distributed systems using languages such as Python, Go, or C++.
Ability to build automated tools for log analysis, telemetry, and system diagnostics.
Ability to explain complex distributed-systems failure modes through clear technical action plans and collaborate with cross-functional subject-matter experts and external engineering leadership.
Expected to work from the Santa Clara office in accordance with Everpure policies, except when on PTO, work travel, or other approved leave.

Responsibilities

Analyze complex system behavior, memory dumps, field telemetry, and low-level code across platform, firmware, and software layers to identify and resolve critical failures in large-scale distributed systems.
Design and deploy automated diagnostics, predictive health-monitoring services, and AI-assisted workflow tools to reduce manual triage and prevent recurring failure patterns across global fleets.
Partner directly with technical teams at hyperscale customer organizations to solve integration challenges, support platform reliability, and enable account expansion.
File, prioritize, and drive long-term engineering fixes from escalation findings into core product roadmaps to improve system stability.