Software Engineer, Senior-Dynatrace, SQL Server/Mongo/Oracle

PNC•Strongsville, OH
•$94,875 - $158,125•Hybrid

About The Position

PNC is hiring a Senior Software Engineer within its SRC Lending organization, based in one of its Technology Hub offices in Pittsburgh, Pennsylvania; Strongsville, Ohio; Phoenix, Arizona; Farmers Branch, Texas; Birmingham, Alabama; or Denver, Colorado. Weekly time in the office is needed. The role is part of SRC Production Support, supporting critical production systems and infrastructure. The engineer will help keep systems reliable, respond to incidents, troubleshoot complex technical issues, improve automation and monitoring, conduct root cause analysis, and strengthen enterprise platform resilience. The position calls for strong skills and experience with OCP, Dynatrace, SQL Server, MongoDB, Oracle, .NET, and Elastic. The role also provides detailed technical design and development of software solutions using existing and emerging technology platforms. Responsibilities include proposing solutions for complex business needs, writing, testing, and deploying code, preparing technical and procedural documentation, and maintaining and debugging software. PNC emphasizes customer focus, risk management, inclusive workplace practices, and operational excellence. The position is incentive eligible, with payments based on company, business, and/or individual performance. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Strong skills and experience with OCP, Dynatrace, SQL Server, MongoDB, Oracle, .NET, and Elastic.
  • Typically requires a university or college degree and 3 or more years of relevant or direct industry experience.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.

Nice To Haves

  • Agile Methodology
  • API Development
  • Computer Programming
  • Debugging
  • Distributed Systems
  • Dynatrace Administration
  • Object-Oriented Programming (OOP)
  • Oracle
  • Software Development
  • System Designs
  • Technical Designs
  • Version Control
  • Certifications are often desired.

Responsibilities

  • Provide operational support for critical production applications and infrastructure.
  • Monitor alerts, events, dashboards, and incident queues to proactively identify service degradation or outages.
  • Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact.
  • Participate in and lead bridge calls during critical incidents, providing timely technical updates and health status reports.
  • Conduct technology health checks across assigned application and infrastructure domains during incidents.
  • Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives.
  • Provide detailed technical design and development of software solutions using existing and emerging technology platforms.
  • Propose and design software solutions to address complex business needs.
  • Write, test, and deploy software.
  • Prepare technical and procedural documentation required for software.
  • Maintain and debug software.
  • Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • Between 15 and 25 vacation days each year, depending on career level and years of service
  • Performance-based incentive compensation
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