Oracle

PNC Bank•Pittsburgh, PA

9d•Onsite

About The Position

PNC is hiring a Senior Software Engineer within its SRC Lending organization, based in one of its Technology Hub offices in Pittsburgh, Pennsylvania; Strongsville, Ohio; Phoenix, Arizona; Farmers Branch, Texas; Birmingham, Alabama; or Denver, Colorado. Weekly time in the office is needed. The role is part of SRC Production Support, a team responsible for keeping critical production systems running reliably around the clock. The position provides operational support for critical production applications and infrastructure, including incident response, troubleshooting, automation, monitoring, root cause analysis, and improvements to enterprise platform resilience. The engineer also provides detailed technical design and development of software solutions using existing and emerging technology platforms; writes, tests, and deploys code; prepares technical and procedural documentation; and maintains and debugs software. The role calls for operational excellence and continuous improvement in a fast-paced environment. PNC is an in-office company. Employment visa sponsorship and STEM OPT participation are not offered for this position. The role is incentive eligible, with payment based on company, business, and/or individual performance.

Requirements

Typically requires a university or college degree and 3 or more years of relevant or direct industry experience.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Strong skills and experience with OCP, Dynatrace, SQL Server, MongoDB, Oracle, .NET, and Elastic.
Demonstrate appropriate knowledge, skills, and abilities for the role.

Nice To Haves

Agile methodology
API development
Computer programming
Debugging
Distributed systems
Dynatrace administration
Object-oriented programming
Oracle
Software development
System designs
Technical designs
Version control
Certifications are often desired.

Responsibilities

Provide operational support for critical production applications and infrastructure.
Monitor alerts, events, dashboards, and incident queues to proactively identify service degradation or outages.
Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact.
Participate in and lead bridge calls during critical incidents, providing timely technical updates and health status reports.
Conduct technology health checks across assigned application and infrastructure domains during incidents.
Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives.
Provide detailed technical design and development of software solutions using existing and emerging technology platforms.
Propose and design software solutions to address complex business needs.
Write, test, and deploy software.
Prepare technical and procedural documentation required for software.
Maintain and debug software.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 and 25 vacation days each year, depending on career level and years of service