Software Engineer - Salesforce Tester

FanDuel•Atlanta, GA

About The Position

FanDuel is seeking a Software Engineer - Salesforce Tester for its Customer Automations team. The role supports the quality, reliability, and functionality of FanDuel’s Salesforce environment by planning and executing comprehensive testing, documenting test cases, and implementing automated test scripts to reduce testing time and improve efficiency. The position includes QA, functional, integration, system, and performance testing, as well as identifying and documenting defects, errors, and inconsistencies to improve user satisfaction and application performance. The role also involves testing Agentforce agents and Data Cloud, maintaining test materials for auditing and future reference, and building and maintaining automated regression tests with Copado Robotic Testing (CRT) for CI/CD pipelines. The employee may also be assigned other duties to support operational flexibility and evolving business needs.

Requirements

At least 2 years of exposure and experience with functional and integration testing.
Bachelor’s degree, preferably in Computer Science.
Extensive knowledge of the Salesforce platform, including configuration, customization, and integrations.
Adept with Service Cloud, including the Salesforce object model, Service Console, Customer Portal and Communities, Case Feed, Knowledge Base, Einstein Bots, and Apex.
Experience as a tester or in a similar role, including manual testing, designing and creating test cases and test matrices, and executing tests.
Hands-on experience testing Agentforce agents, including validating topics, actions, multi-turn conversation behavior, and guardrails using Agentforce Testing Center or equivalent tooling.
Hands-on experience testing Data Cloud, including data streams, data model objects, identity resolution, and data flow between Data Cloud and Salesforce CRM objects.
Hands-on experience with Copado Robotic Testing (CRT), including building and maintaining automated test scripts and running them in CI/CD pipelines.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.

Nice To Haves

Knowledge of sports.
Experience working within a heavily regulated industry.

Responsibilities

Write and execute comprehensive test plans and test cases.
Perform functional testing of features against acceptance criteria.
Perform integration and system testing to validate features across the Salesforce platform.
Provide technical support and troubleshoot Salesforce applications.
Maintain a library of test cases, test data, and test results for auditing and future reference.
Collaborate with developers and stakeholders to identify and document defects, errors, and inconsistencies after production releases.
Identify and address performance bottlenecks.
Test Agentforce agents, including topics, actions, multi-turn conversation behavior, and guardrails, using Agentforce Testing Center or equivalent tooling.
Test Data Cloud, including data streams, data model objects, identity resolution, and data flow between Data Cloud and Salesforce CRM objects.
Build and maintain automated regression test scripts using Copado Robotic Testing (CRT), and run them in CI/CD pipelines.
Perform other duties as assigned by the Company.

Benefits

Health plans, including options described as costing as low as $0 per paycheck.
Fertility and family planning programs.
Mental health support.
Fitness benefits.
Paid time off and sick leave.
Annual bonus and long-term incentive opportunities based on performance.
401(k) with up to a 5% match.
Commuter benefits.
Pet insurance.
Medical, vision, and dental insurance.
Life insurance.
Disability insurance.
Potential short-term or long-term incentive compensation, including cash bonuses and stock program participation.
Paid personal time off.
14 paid company holidays.
Paid sick time in accordance with applicable state and federal laws.