Software Engineer Principal - ServiceMesh

PNCFarmers Branch, TX
Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Principal within PNC Technology organization, you will be based in Dallas TX. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. You will be part of a team focused on ServiceMesh Automation, and will lead the design and engineering of self-service automation to be used by teams whose applications run on our platform. This includes the ownership of architecture, deployments, lifecycle management, access management, observability, and scalability of our products. Candidates should have a demonstrated ability to deliver large-scale automation with a high level of resiliency and security, along with expertise in Python, Ansible, Kubernetes, Istio Service Mesh, DevOps/GitOps, Infrastructure-as-Code, and the Software Development Lifecycle. This role requires strong communication abilities and a close partnership with cross-functional teams across PNC. Highly qualified candidates will have direct experience installing and administering Tetrate Service Bridge and related infrastructure in an enterprise environment.

Requirements

  • Expertise in Python, Ansible, Kubernetes, Istio Service Mesh, DevOps/GitOps, Infrastructure-as-Code, and the Software Development Lifecycle.
  • Demonstrated ability to deliver large-scale automation with a high level of resiliency and security.
  • Strong communication abilities.
  • Close partnership with cross-functional teams across PNC.
  • University / college degree, with 5+ years of industry-relevant experience.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

  • Direct experience installing and administering Tetrate Service Bridge and related infrastructure in an enterprise environment.
  • Application Development
  • Business Management
  • Communication
  • Customer Solutions
  • Design
  • Group Problem Solving
  • Mentorship
  • Process Improvements
  • Release Management
  • Software Solutions
  • Team Collaboration
  • User Experience (UX) Design
  • Application Design
  • Architecture
  • Packaged Application Integration
  • Product and Vendor Evaluation
  • Software Process Improvement (SPI)
  • System Development Life Cycle
  • Technical Troubleshooting

Responsibilities

  • Lead the design and engineering of service mesh capabilities
  • Improve platform reliability, observability, & performance
  • Automate platform operations and onboarding
  • Provide expert troubleshooting and incident support
  • Define and enforce engineering standards and best practices
  • Collaborate across engineering and product teams
  • Aligns business strategy with software solutions.
  • Proposes, designs & codes software solutions to address complex business needs.
  • Oversees technical and procedural documentation required.
  • Leads complex problem solving.
  • Provides technical guidance and support to colleagues and solution development.
  • Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
  • time off
  • learning and career development
  • wellness programs
  • recognition
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