Software Engineer, Platform

Everlaw•Oakland, CA

10h•Hybrid

About The Position

The Software Engineer, Platform will build, modernize, and operate platform-wide logging, metrics, and alerting infrastructure that gives engineers real-time visibility into production systems. The role spans the telemetry stack, including Java and Python libraries, ingestion pipelines, dashboards, and alerting, with a focus on helping engineering teams detect, diagnose, and resolve issues while maintaining FedRAMP compliance and high availability. This full-time, exempt position is based in Everlaw’s Oakland, California office and follows a hybrid schedule: in the office Monday, Wednesday, and Thursday, with the option to work from home Tuesday and Friday. The role participates in on-call rotations and responds to production issues.

Requirements

At least 2 years of professional software engineering experience building, testing, and operating production systems in a cloud environment; AWS is preferred.
Proficiency in a programming language such as Java, Go, or Python, and ability to pick up new tools quickly.
Hands-on experience with observability tools for logging, metrics, or alerting, such as Datadog, Grafana, Prometheus, InfluxDB, Splunk, or PagerDuty.
Experience with infrastructure as code and container technologies, such as Terraform, Docker, Ansible, or Helm.
Ability to communicate technical concepts clearly and navigate ambiguity by breaking large projects into clear milestones.
Authorization to work in the United States. Everlaw is not sponsoring U.S. employment visas for this role.

Nice To Haves

Experience with OpenTelemetry or distributed tracing systems.
Experience building or operating telemetry pipelines and log routing at scale.
Experience operating distributed systems or working in regulated environments such as FedRAMP, HIPAA, or SOC 2.
Experience reducing alert fatigue and refining incident management practices.

Responsibilities

Build and maintain logging, metrics, and alerting infrastructure across commercial and federal environments using tools such as Datadog, Grafana, Prometheus, and PagerDuty.
Write reusable Java and Python libraries and integrations that help engineers emit structured logs, metrics, and traces from their services.
Develop and manage infrastructure as code with Terraform so dashboards, alert rules, and telemetry pipelines are versioned, reviewable, and reproducible.
Improve observability architecture by designing scalable telemetry solutions and incorporating emerging AI tools.
Improve alert quality and incident response by tuning noisy alerts, creating actionable runbooks, and helping engineers identify relevant signals during incidents.
Document observability systems and align them with FedRAMP and data-handling requirements.
Participate in on-call rotations, respond to production issues, and drive post-incident improvements to prevent recurrence.

Benefits

Comprehensive medical, dental, and vision coverage.
Flexible Spending Accounts for health and dependent care expenses.
Membership to Modern Health for mental health and wellness support.
Paid parental leave.
Company-sponsored life and disability insurance.
Competitive equity grants.
401(k) plan with company matching of up to 4% of eligible annual compensation.
17 paid vacation days, 11 federal holidays, paid sick leave, and four additional paid company-wide days off per year.
Annual allocation for learning and development and relevant professional membership dues.
Hybrid work with regular work-from-home days and flexibility.
Monthly home internet reimbursement and a stipend for desk setup.
Catered lunch each workday, snacks, and company-wide events in the offices.