Software Engineer Intern

Docusign • Seattle, WA

2d • Hybrid

About The Position

The Software Engineer Intern will join Docusign’s Orchestration organization on the AI Assisted Review team in Seattle. The intern will help build agentic tools that enhance a contract redlining assistant in a Microsoft Word plugin and integrate it with other Docusign products, including Agreement Manager, Agreement Desk, and CLM. The work uses contextual signals from these products to help users analyze and redline contracts before signing, share knowledge across the contract lifecycle, and learn customer negotiation patterns from executed contracts. The internship lasts 3.5 months and is an individual-contributor role reporting to the Sr. Manager, Machine Learning.

The intern will collaborate with the team on feature design and implementation, integrations, testing, debugging, feature-flagged releases, and responsible use of LLMs, RAG, and agentic tools. The role also includes planning and tracking internship work, participating in code reviews, and presenting the project, technical design, results, and lessons learned to the Orchestration organization.

This is a hybrid position based at the Seattle hub, with an expected in-office presence of at least two days per week as described in the job designation. The internship program is described elsewhere in the posting as 12 weeks. Pay in Washington is $38–$45 per hour. Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship.

Requirements

• Currently enrolled in a relevant bachelor's degree program, with an expected graduation date between December 2027 and May/June 2028.
• Working toward a degree in Computer Science, Computer Engineering, or a related technical field.
• Experience with foundational computer science concepts, including data structures, algorithms, and software design.
• Experience with at least one of the following: object-oriented programming such as C# or similar; front-end development such as JavaScript/TypeScript and React; or scripting and data processing such as Python.
• Experience with basic software development practices, including version control such as Git/GitHub and code reviews.
• Ability to work from the Seattle hub in a hybrid arrangement during the internship program.
• Strong written and verbal communication skills, including the ability to explain technical concepts to team partners.
• Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship.

Nice To Haves

• Prior project or coursework experience building end-to-end software features, including backend, APIs, or front-end UI.
• Exposure to or interest in C#, React, and Python in a production or project setting.
• Exposure to or interest in large language models (LLMs), RAG, and agentic tools.
• Exposure to or interest in experimentation frameworks or feature-flagging tools such as Optimizely, and CI/CD pipelines such as Azure DevOps.
• Familiarity with Word or other productivity-plugin development, or strong interest in learning about plugin-based experiences.
• Experience using Jira or similar tools to manage tasks and collaborate with a software engineering team.
• Interest in contract lifecycle management, enterprise SaaS products, or tools that support legal and business workflows.
• Demonstrated ability to learn new technologies quickly, take feedback, and iterate on designs and implementations.

Responsibilities

• Collaborate with the AI Assisted Review team to design and implement agentic tools for the contract redlining assistant in the Word plugin.
• Contribute, with guidance from the mentor and team, to integrations and knowledge-sharing features between AI Assisted Review and other Docusign product areas, such as Agreement Manager, Agreement Desk, and CLM.
• Build and maintain an internship project plan with defined milestones and deliverables.
• Create, manage, and track work using Jira tickets, keeping status and documentation up to date.
• Write clean, maintainable code using languages and frameworks such as C#, React, and Python.
• Participate in code reviews and incorporate feedback to improve code quality and reliability.
• Develop and run tests to validate feature functionality, performance, and robustness.
• Debug issues across the Word plugin, backend services, and integrations in collaboration with the team.
• Release changes behind appropriate feature flags using tools such as Azure DevOps and Optimizely, following deployment and rollback practices.
• Use LLMs, retrieval-augmented generation (RAG), and agentic tools safely and responsibly to improve contract analysis and user experience.
• Prepare and deliver a final presentation to the Orchestration organization summarizing the project, technical design, results, and lessons learned.

Benefits

• Paid time off and paid company holidays based on region.
• Paid parental leave of up to six months following birth, adoption, or foster care placement.
• Health plan options, including plans described as 100% employer paid and plans with minimum employee contributions, available from day one of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid Compassionate Care Leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Career Level: Intern