Software Engineer 1 - ServiceNow - Financial Service Operations

U.S. Bank • Minneapolis, MN

17h • Hybrid

About The Position

This position is responsible for analyzing, designing, testing, developing, operating, and maintaining software experiences. The Software Engineer collaborates with teams across the organization and takes responsibility for software artifacts, following U.S. Bank standards to minimize impact on the customer experience. The role requires familiarity with the agile software development lifecycle and DevOps principles, with a focus on production-ready, testable software, reliability, security, compliance, and continuous improvement. The position requires working from a U.S. Bank location three or more days per week and is not eligible for visa sponsorship.

Requirements

• Bachelor’s degree or equivalent work experience.
• Two to three years of relevant experience.

Nice To Haves

• Hands-on ServiceNow platform development experience with client- and server-side JavaScript.
• Experience designing workflows, automation, and REST/SOAP integrations.
• Workspace or Portal UI development experience using HTML/CSS and UX principles.
• General understanding of ServiceNow security, including role-based access and data privacy.
• Exposure to ServiceNow Automated Testing Framework (ATF).
• Experience with ServiceNow Mobile Studio or mobile-friendly application development.
• ServiceNow certifications, such as CSA.
• ServiceNow implementations for Financial Service Operations in banking and wealth.

Responsibilities

• Design, develop, test, operate, and maintain products.
• Take full-stack ownership by consistently writing production-ready and testable code.
• Create optimal designs that adhere to architectural best practices and consider scalability, reliability, and performance.
• Analyze failures, propose design changes, and encourage operational improvements.
• Make sound design and coding decisions with the customer experience in mind.
• Apply feedback from code reviews and conduct reviews to guide engineering best practices and compliance with development procedures.
• Ensure product development follows compliance and security best practices.
• Apply software reliability engineering standards embedded in development standards.
• Embrace emerging technology opportunities and contribute to best practices supporting the bank’s technology transformation.
• Contribute to a culture of innovation, collaboration, and continuous improvement.
• Critically review, prioritize, and size tasks for incremental delivery, and communicate blockers and delays before escalation.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase and 401(k) contribution and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level