Software Development Manager
About The Position
The Software Development Manager leads and develops a team responsible for designing, developing, implementing, integrating, and supporting enterprise and customer-facing software solutions that advance Midco's strategic business objectives. The role oversees custom applications, business platforms, customer engagement technologies, digital experiences, and software integrations while promoting technical excellence, innovation, and continuous improvement. The manager partners with business stakeholders, Product Owners, Business Analysts, Architecture, Quality Assurance, Data Engineering, and IT leadership to deliver scalable, reliable, and efficient technology solutions. The role fosters a high-performing team, establishes technical standards, and ensures successful software delivery to enhance customer experiences, improve operational efficiency, and support business growth. Depending on organizational needs and team assignment, the position may support Enterprise Platforms & Software Development—including custom software solutions, business applications, integrations, and operational technologies—or Customer Engagement Platforms, including Dynamics 365 Customer Engagement (CRM), customer-facing applications, digital experience platforms, and self-service solutions.
Responsibilities
- Lead and develop a team responsible for the design, development, implementation, integration, and support of enterprise and customer-facing software solutions.
- Oversee custom applications, business platforms, customer engagement technologies, digital experiences, and software integrations.
- Partner with business stakeholders, Product Owners, Business Analysts, Architecture, Quality Assurance, Data Engineering, and IT leadership to deliver technology solutions.
- Foster a high-performing team and establish technical standards.
- Drive technical excellence, innovation, and continuous improvement.
- Ensure successful delivery of scalable, reliable, and efficient software solutions that enhance customer experiences, improve operational efficiency, and support business growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
