Software Development Manager - AWS Console Platform, AWS Widget Toolkit (AWT) - UXP2

Amazon • East Palo Alto, CA

9d • Onsite

About The Position

The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective, and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 175+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat). The AWS User Experience Products & Platform team is a multi-disciplinary team comprising members from different areas - UX Research, UX Design, User Insights & Analytics, Machine Learning, Natural Language Processing, Secure/Available/Scalable (at AWS scale) services, and Web/Mobile/Conversational User Interfaces. Our team is a great place for those who are passionate about building great user and developer experiences for millions of users across the globe. Our team members love solving challenging problems to innovate on behalf of AWS users who come from diverse backgrounds spanning different personas, differing levels of experience, different countries, and different expectations on how they would like to interact with AWS.

Requirements

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• Own the technical roadmap for Console platform infrastructure (module discovery, loading, governance, and delivery) ensuring the platform scales reliably for 200+ service teams
• Maintain Tier-1 operational excellence — driving 99.99%+ availability, owning on-call rotations, runbooks, and operational metrics for critical backend services
• Own the builder onboarding experience end-to-end — reducing friction for AWS service teams adopting the micro-frontend platform, improving time-to-first-module and developer satisfaction
• Drive architecture decisions that unify the registry, governance, and delivery stack — eliminating fragmented ownership and reducing cross-team handoffs
• Partner with adjacent teams (experience layer, console-wide platform teams) to maintain clean interfaces and ship technical solutions for desired user experiences
• Lead, hire, and develop a team of Software Development Engineers and Front-End Engineers; foster a culture of ownership, operational discipline, and customer obsession
• Instill best practices for software development and documentation, assure designs meet requirements
• Establish ambitious, achievable schedules for development and execute on them
• Implement process improvements for both your own and surrounding teams
• Drive and facilitate innovation within the team
• Lead a team of engineers building the platform infrastructure that powers the AWS Console's micro-frontend architecture, serving 175+ AWS service teams
• Own Tier-1 backend services for module registration, discovery, and delivery — maintaining 99.99%+ availability
• Define and execute the technical roadmap for the Console's module runtime, application shell, and developer tooling
• Own the end-to-end developer onboarding experience — reducing friction and driving self-service adoption for service teams building on the platform
• Build and operate governance automation — enforcing operational readiness standards at module registration time
• Hire, mentor, and develop a high-performing engineering team; set clear goals and create growth opportunities
• Drive operational excellence — own on-call, incident response, and invest in observability and automated remediation
• Partner with adjacent experience and platform teams to resolve dependencies and ship integrated solutions
• Establish development best practices, deliver on ambitious schedules, and continuously improve engineering processes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed