Software Development Engineer, Amazon Personalization

Amazon • Seattle, WA

1d • $143,700 - $194,400 • Onsite

About The Position

Are you excited about building systems that power personalized experiences for hundreds of millions of Amazon customers? Customer360 is Amazon's central customer memory system that standardizes behavioral and profile data from across Stores, Prime Video, Music, Kindle, Audible, Alexa, and other Amazon surfaces. We serve these memories at scale to customer all across amazon's businesses, enabling any team or AI agent at Amazon to understand a customer without independently integrating with dozens of data sources. We're looking for a Software Development Engineer to help us scale C360 as we continue to grow and better understand Amazons customers. We are building contextual retrieval capabilities using embedding-based semantic search, connecting Amazon's different businesses together, and scaling our platform to support all of Amazon in delighting our customers.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Design, build, and operate low-latency, high-throughput distributed systems serving real-time customer data at Amazon scale
• Develop and extend the C360 read APIs, including contextual retrieval features powered by embedding-based semantic search
• Own the full lifecycle of features from design through deployment worldwide
• Collaborate with 100+ partner teams across Amazon to onboard new customer datatypes and enable personalization use cases
• Participate in operational excellence for a Tier 1 service, including on-call rotations, alarm tuning, and incident response
• Contribute to the architecture of our hot layer (sub-second freshness, in-memory cache, 28-day retention) and icy layer (batch, permanent storage) data systems

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level