RQ11089 - Software Developer - CRM - Senior

Maarut•Toronto, ON

About The Position

This role involves developing and maintaining system design models, program codes, technical documentation, and specifications to ensure application solutions are implemented in accordance with business requirements. The position requires designing, developing, and implementing web applications that are compatible across modern browsers and various platforms, including mobile devices. Responsibilities include conducting research and assessment of options for technical design issues, contributing to project plans with work breakdown and resource estimates, and assisting with data validation and unit testing. The role also supports User Acceptance Testing (UAT), defect management, and ensures compliance with architecture framework, system standards, and Agile Development Methodology. A key aspect is leveraging leading-edge technologies to meet design criteria such as usability, security, and privacy for web and mobile applications, along with knowledge transfer and documentation as directed by management.

Requirements

5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant
Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred
10+ years’ experience with Solutions development
Experience with the privacy and security requirements or software development in a health context, or equivalent
Demonstrated knowledge of leading technical design, security and recovery procedures for application development
Experience with relational and hierarchical database technologies
Demonstrated understanding and experience with the use of information retrieval packages using query languages
Experience in producing reports and conducting unit testing and application integration testing
Experience with one or more communications protocols
Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components
Experience on Integration: Salesforce with Internal Applications
Should have clear understanding on Security settings, governor limits, platform limitations
Experience with Data migration
Experience in Creating Reports and Dashboards
Experience in using source control tolls (Git Lab), creating branches, pull request
Good experience in implementing Continuous Integration/Continuous Delivery (CI/CD) preferably worked in Salesforce implementation project
Should be comfortable working in Agile – epics, user stories, features, story points, etc.
Familiar with any offline solution: E.g., pulsar
Strong verbal and written communication skills
Strong interpersonal and negotiation skills
Strong consulting skills to engage with all stakeholders
Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers
Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations
Demonstrated team player with a track record for meeting deadlines
Excellent analytical, problem-solving, and decision-making skills
Proven and demonstrable troubleshooting and analytical experience
Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications
Experience with providing application fixes to support the user acceptance testing and deployment activities
A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines
Testing and deployment activities.

Nice To Haves

Knowledge on MuleSoft is a plus
Knowledge on Experience/Community Cloud is a plus

Responsibilities

Ensure Accessibility standards are met (AODA)
Ensure Ontario Design System (ODS) standards are met
Developing and maintaining system design models, program codes, technical documentation, and specifications
Ensure development of application solution is implemented and in accordance with the business requirements
Designing, developing, and implementing web applications that work across modern browsers and various platforms and mobile devices
Conducting research and assessment of options for technical design issues
Contributing to design/development project plans, including work breakdown and resources estimates
Assist with data validation testing
Assist and ensure unit testing meets expected functionality requirements
Support User acceptance testing, defect management
Ensuring compliance with architecture framework and system standards, and Agile Development Methodology
Leveraging leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications
Knowledge transfer and documentation as prescribed by the Project Manager and Manager