RQ10995 - Software Developer - CRM - Senior

Maarut•Toronto, ON

About The Position

The Software Developer - CRM - Senior is responsible for translating technical systems specifications into working, tested applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, and maintaining and conducting unit tests. The role also involves resolving and troubleshooting technical problems that arise during the use and operation of software packages, including providing technical assistance in implementation, conversion, and migrations.

Requirements

10+ years of experience with Siebel technical configuration/ design / development / integration
5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.
5+ year of experience with Siebel EIM/EAI.
3+ years of experience with Siebel IP18+ with a focus on configuring / developing.
Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.
Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript
Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files
Strong communication skills; both written and verbal
Ability to develop and present new ideas and conceptualize new approaches and solutions
Experience in programming and analysis; specialized software package support at the specified experience level
Experience in structured methodologies for the development, design, implementation and maintenance of applications
Experience in the use of object and/or third generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patterns, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
5 +years of experience in data analysis developing business intelligence and reporting in a medium to large size corporate environment demonstrating detailed knowledge of BI functions such as analytics, data modeling & data mining, reporting, report conversion and data cleansing.
Experience in Azure Databricks, Delta Lake, Azure Storage, ADF, Azure Analysis Service
Implement, maintain, and support BI solutions in Microsoft and other BI platforms
Remain abreast of technology developments within fields relevant to current and future BI and Reporting initiatives
Experience with cloud platform like Azure and working knowledge for cloud migration
Experience with Microsoft Azure data analytics tools, such as, Azure Data Factories, Azure Databricks, Azure Synapse
Expertise in advanced prediction and prescriptive analytics including machine learning algorithms, designing experiments, fraud detection
Internally motivated and adaptable, able to work proficiently both independently and in a team environment.
Strong knowledge and experience in analyzing as well as designing data models that meet the reporting needs
Advance knowledge of writing complex SQL queries.
Strong Power BI experience (Power Query, DAX, Power Bi Services)
Experience with Microsoft BI and Azure stack
Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
Demonstrated ability to work with functional and technical teams
Demonstrated ability to participate in a large team and work closely with other individual team members
Proven analytical skills and systematic problem solving
Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change

Nice To Haves

Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
Experience with Transfer Payments would be an asset

Responsibilities

Translate technical systems specifications into working, tested applications.
Develop detailed programming specifications.
Write and/or generate code.
Compile data-driven programs.
Maintain and conduct unit tests.
Resolve and troubleshoot technical problems that arise during the use and operation of software packages.
Provide technical assistance in implementation, conversion, and migrations.
Collaborate with IT Professionals throughout the Software Development Life Cycle.
Design, code, test, debug, and document applications.
Provide post-implementation support and resolve any post-implementation technical issues.
Conduct design walkthrough sessions with the project team.
Provide user and system documentation as required.
Design and develop BI dashboards and reports based on business requirements.
Implement, maintain, and support BI solutions in Microsoft and other BI platforms.
Complete committed backlog and sprints within the agreed upon timeframe.
Curate data from multiple data sources for an efficient presentation in an enterprise environment.
Recommend improvements to streamline processes regarding data flow and data quality to improve data accuracy, usability, and value.
Document “As Built’ reports and all data transformations deployed to production.
Take ownership of end-to-end development of each dashboard and report being developed.
Manage PowerBI workspaces, report access, report deployment, developing best practices in an enterprise environment.
Troubleshoot BI reporting and analytic business needs and provide solutions for issue resolution.