RQ11018 - Software Developer - CRM - Senior

Maarut•Toronto, ON

About The Position

This role requires translating technical systems specifications into working, tested CRM applications. Responsibilities include developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining applications, and conducting unit tests. The developer will also resolve and troubleshoot technical problems that arise during the use and operation of software packages.

Requirements

Experience in programming and analysis.
Specialized CRM software package support at the specified experience level.
Experience in structured methodologies for the development, design, implementation and maintenance of applications.
Experience in the use of object and/or third generation language development tools.
Experience in one or more programming languages.
Experience in application design, latest design patterns, deployment and troubleshooting.
Experience with relational and hierarchical database technologies.
Experience with one or more communications protocols.
Experience with middleware and gateways.
Experience with Siebel EIM/EAI.
3+ years of experience with Siebel IP18+ with a focus on configuring / developing.
Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript.
Experience in OBIEE and PowerBI report development and testing.
Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files.
Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.
Experience with Siebel Tools Software and editing Siebel Web Templates.
Experience in using Siebel Open UI specific classes and Methods.
Experience in Siebel Open UI Architecture (Physical Model, Presentation Model) and OOTB OUI file structures and limitations.
Experience in UI integration (embedding external application in Siebel, Exposing Siebel in External application).
Strong communication skills; both written and verbal.
Ability to develop and present new ideas and conceptualize new approaches and solutions.
Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
Demonstrated ability to work with functional and technical teams.
Demonstrated ability to participate in large teams and work closely with other individual team members.
Proven analytical skills and systematic problem solving.
Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change.
Displays problem solving and analytical skills, using them to resolve technical problems.

Nice To Haves

Knowledge and experience with programming Internet-ready applications.
Knowledge and experience in rapid application development (RAD) methodologies.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging.
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService.
Experience with Transfer Payments.
Demonstrated possession of Siebel 8.x or above certification.
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools.
Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation.

Responsibilities

Translate technical systems specifications into working, tested CRM applications.
Develop detailed programming specifications.
Write and/or generate code.
Compile data-driven programs.
Maintain CRM applications.
Conduct unit tests.
Resolve and troubleshoot technical problems that arise during the use and operation of software packages.
Collaborate with IT Professionals throughout the Software Development Life Cycle.
Design, code, test, debug, and document applications.
Use information retrieval packages using query languages.
Elicit and document information from diverse business area stakeholders and subject matter experts.
Provide post-implementation support and resolve any post-implementation technical issues.
Conduct design walkthrough sessions with the project team.
Provide user and system documentation as required.