Software Business Analyst

UL Solutions • Fremont, CA

11d • $85,000 - $110,000

About The Position

The Software Business Analyst bridges global stakeholders and the engineering team by translating business needs into clear requirements, supporting software processes, and keeping delivery on track across distributed teams. The role supports applications used across multiple sites worldwide and works closely with a California-based team, including a night-shift group aligned with the employee’s time zone.

The analyst builds a working understanding of application behavior to represent it accurately, gather and document stakeholder requests, identify gaps, and help ensure requirements are complete before they reach engineering. The role facilitates progress, surfaces blockers, supports planning and continuous improvement, and documents application behavior, processes, and decisions. It is not primarily a coding role, though familiarity with modern application stacks such as React, Tailwind, Node.js, Python, and RESTful APIs can help communication with engineers.

The position offers an estimated salary range of $85,000–$110,000 and eligibility for annual bonus compensation with a target payout of 10% of base salary. Benefits include medical, dental, and vision coverage; wellness benefits related to mental and financial health; retirement savings (401K); and full-time paid time off including 15 vacation days, 12 holidays including floating holidays, and 72 hours of sick time. Rewards may vary according to the standard offerings in each individual location or country.

Requirements

• Bachelor's degree in a relevant field such as Business, Information Systems, or Computer Science, or equivalent practical experience in a business analyst or similar role.
• Strong communication skills and ability to collaborate effectively with developers, product managers, and stakeholders across distributed teams.
• Ability to work with globally distributed teams, including participation in occasional off-hours meetings to maintain alignment across time zones.
• Strong analytical and problem-solving skills, including the ability to investigate requests, identify gaps, and form independent conclusions.
• Self-motivated and proactive, with the ability to work independently in a fast-paced, team-oriented environment.

Nice To Haves

• Familiarity with software development processes such as Agile/Scrum and tools for tracking work and progress.
• General familiarity with modern web application concepts and stacks; deep technical or coding expertise is not expected.

Responsibilities

• Collaborate with engineers, product managers, and stakeholders across global teams to understand business needs and translate them into clear, well-documented requirements.
• Develop a working understanding of applications and their behavior to represent how they function accurately to stakeholders and the development team.
• Gather, analyze, and document requests; ask clarifying questions, identify gaps, and ensure requirements are complete before they reach engineering.
• Bridge stakeholders and developers to establish a common understanding of scope, priorities, and expected outcomes.
• Facilitate the software development process by tracking progress, maintaining visibility into work in flight, and keeping initiatives moving.
• Proactively identify, surface, and help clear blockers to support continuous progress.
• Communicate regularly with California-based teams, including overlap with night-shift operations, to ensure alignment and continuity.
• Analyze problems, form an independent understanding, and contribute insight rather than simply relaying information.
• Support planning sessions, team discussions, and continuous improvement initiatives.
• Document application behavior, processes, and decisions to strengthen shared team knowledge.

Benefits

• Medical, dental, and vision benefits.
• Wellness benefits related to mental and financial health.
• Retirement savings (401K), commensurate with standard rewards offered in the individual location or country.
• Paid time off for full-time employees: 15 vacation days, 12 holidays including floating holidays, and 72 hours of sick time.
• Annual bonus compensation eligibility with a target payout of 10% of base salary.

What This Job Offers

• Job Type: Full-time