Software Automation Engineer

Fujifilm•Mesa, AZ
•Onsite

About The Position

FUJIFILM Electronic Materials, U.S.A., Inc. is seeking a Software Automation Engineer at its Mesa, Arizona facility. The role supports continuous improvement and data integrity by maintaining and automating Certificate of Analysis (COA) and Electronic Certificate of Analysis (eCOA) processes in a complex, multi-system environment. The position coordinates change requests and customer notifications, including first-batch reporting and Advanced Shipping Notifications (ASN), and helps ensure accurate, timely data exchange among ERP, LIMS, SAP, Conga, and third-party systems. This is an onsite position; remote work will not be considered. The engineer works with internal functional groups and external vendors to coordinate system changes, manage COA-related changes from initiation through go-live, ensure required documentation and contractual requirements are met, and identify opportunities to improve process efficiency and data integrity. The role requires customer-focused communication across business units and time zones, including occasional off-hour coordination.

Requirements

  • Bachelor’s degree in a relevant field such as Engineering, Information Systems, Supply Chain Management, or Business Administration.
  • Minimum 8 years of experience in quality control, supply chain, or technical operations within a manufacturing or laboratory environment.
  • At least 8 years of experience with master mapping translation tables, including revisions and translations for customer specifications and automation.
  • Experience coordinating cross-functional projects involving IT, Quality, Production, and external partners.
  • Customer-facing experience with a strong focus on service and communication.
  • Familiarity with ERP systems, preferably SAP, and Laboratory Information Management Systems (LIMS).
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent verbal and written communication skills for interacting effectively and patiently with customers and cross-functional teams.
  • Ability to understand and interpret technical documents, specifications, and contractual requirements.
  • Ability to adapt to workplace challenges, maintain professionalism, and manage responsibilities effectively.
  • Ability to communicate clearly and professionally, interact respectfully with colleagues and customers, and foster positive workplace relationships.
  • Ability to analyze information, follow verbal and written instructions, and make logical, sound decisions.
  • Ability to understand and complete assigned tasks and solve problems effectively.
  • Organizational skills to manage multiple priorities, maintain accuracy, and stay focused amid potential workplace distractions.

Nice To Haves

  • Experience managing processes or similar certificate/document management systems.

Responsibilities

  • Maintain data accuracy and ensure compliance with customer specifications and contractual requirements.
  • Coordinate system changes, including staging and deploying certificate profiles and material assignments in SAP and LIMS.
  • Manage and track COA-related change requests through initiation, approvals, development, testing, and go-live.
  • Act as a primary contact for customer notifications about first-batch reporting, batch tagging, COA setup, and ASN communications, and serve as a liaison for quality.
  • Ensure required documentation is complete, including approved specifications, mapping tables, batch-tagging information, and test-batch information.
  • Ensure changes and developments are properly costed and aligned with contractual obligations.
  • Work with QA, Production, IT, Sales, Material Master, and third-party vendors to support smooth process execution across time zones.
  • Automate data flows between SAP, LIMS, Conga, and third-party vendors using IDOCs and customized outbound file templates.
  • Identify opportunities for process improvements and system enhancements to increase efficiency and data integrity.
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