Software and Data Engineer

University of Maryland•College Park, MD

1d•$113,440 - $136,128•Hybrid

About The Position

This position is available within the University of Maryland’s Division of Information Technology (DIT). This position will interface with the network engineers day-to-day to design, plan, and implement well-engineered software, network management and service support that enrich the MAX network productivity and reliability as well as support for the DNS “D” root services. The work will include support documentation, support for existing “C” lines of code, support for and expansion of the root server “D” while working closely with the DNS global root operators. This position will establish standard and repeatable solutions to address common software and data requirements. Regularly participate in engagements with network engineers to design, plan, and implement well-engineered software utilities and tools that enrich network productivity and reliability. Regularly participate in conference calls and on emails with DNS root operators and discuss and reconcile disruptions within the global DNS environment and attend their operations meetings. The position will also assist in the support of the MAX server environment that supports the MAX network. This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.

Requirements

Bachelor’s degree from an accredited college or university.
Three (3) years of professional network design, research, implementation, and escalation support experience.
Knowledge of core networking design and implementation over the WAN.
Knowledge of scalable networks.
Skill in oral and written communication.
Skill in the use of Google Workspace.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.
Valid driver's license to operate a state vehicle.

Nice To Haves

Extensive knowledge of DNS
Support existing “C” language code
Server management support
Ciena and Cisco networking experience
Knowledge of fiber optics, OSP and fiber optic testing using OTDR

Responsibilities

Design, plan, and implement well-engineered software, network management and service support that enrich the MAX network productivity and reliability.
Support for the DNS “D” root services.
Provide support documentation.
Support existing “C” lines of code.
Support and expansion of the root server “D” while working closely with the DNS global root operators.
Establish standard and repeatable solutions to address common software and data requirements.
Regularly participate in engagements with network engineers to design, plan, and implement well-engineered software utilities and tools that enrich network productivity and reliability.
Regularly participate in conference calls and on emails with DNS root operators and discuss and reconcile disruptions within the global DNS environment and attend their operations meetings.
Assist in the support of the MAX server environment that supports the MAX network.