Software Analyst Intern (Fall 2026, 12 months)

Hitachi•Toronto, ON

2d•Hybrid

About The Position

The Software Analyst Intern will support a major migration from ClearQuest to Jira, working within the Engineering Environment team. Responsibilities will include gathering and clarifying requirements from engineering stakeholders, developing migration and automation scripts, validating migrated data, and supporting the applications and infrastructure used by our Engineering function within Hitachi Rail Canada Inc. The ideal candidate is a clear communicator and fast learner who thrives in a collaborative environment.

Requirements

4th or 5th year in a Computer Science, Software Engineering, or IT program (Bachelor's or Master's) or equivalent experience
Strong written and verbal communication skills — ability to explain technical concepts clearly and ask the right questions
Demonstrated ability to quickly learn new tools, languages, and technologies
Foundational scripting experience in at least one language (Python, Groovy, PowerShell, Perl, JavaScript, etc.)
Effective use of AI-assisted development tools (e.g., GitHub Copilot, ChatGPT) for productivity and problem-solving

Nice To Haves

Experience with Jira, Jira Service Management, or similar issue tracking systems
Experience with ClearQuest
Familiarity with Groovy scripting
Experience with SQL or relational databases
Experience with REST APIs
Experience with Git / Bitbucket or similar version control
Experience with CI/CD tools (Jenkins, etc.)
Familiarity with virtualization or cloud platforms (VMware, AWS, Google Cloud)
Experience with Power BI or business intelligence reporting
Tutoring, mentoring, or technical writing experience (demonstrates ability to communicate complex topics)

Responsibilities

Engage with engineering teams to understand their current ClearQuest usage and migration needs
Clearly document migration mappings and procedures for stakeholder review
Proactively ask questions and clarify requirements before delivering work
Write data migration scripts to migrate data from ClearQuest to Jira
Perform data validation and reconciliation to ensure migration integrity
Support user acceptance testing with engineering teams
Develop scripts to automate and enhance engineering infrastructure and applications
Workflow development and configuration in Jira
Responsible for customer-facing support (Service Desk), based on technical issues and requests
Prepare reporting and dashboards (Power BI) for local and global business line reporting
Collaborate in wiki community management and knowledge base documentation