SW Agreement Sales Specialist

Siemens Healthineers•Atlanta, GA

11d•$99,200 - $136,400

About The Position

The Software Agreement Sales Specialist is responsible for retaining and growing software service revenue across an assigned North American region. The role manages software agreement renewals, supports conversion of existing software support agreements into Software Lifecycle Service Agreements (SLSAs), and identifies opportunities to expand agreements with software, hardware, upgrades, and professional services. This customer-facing position coordinates complex agreements from initial engagement through booking and revenue recognition. It works closely with customers and internal partners across Software Field Sales, Commercial Operations, Finance, Revenue Recognition, Service, Applications, Legal, and technical teams. The successful candidate applies consultative sales skills, commercial judgment, attention to detail, and strong coordination skills to advance customer agreements while balancing customer needs with contractual, operational, financial, and revenue-recognition requirements. The position is full-time and scheduled for 40 hours per week. It may support customers and internal teams across multiple locations and time zones, and may involve customer meetings, internal planning sessions, agreement reviews, and time-sensitive commercial activities.

Requirements

Professional experience in sales, sales support, account management, commercial operations, customer success, contract renewals, service-agreement management, or another relevant customer-facing function.
Experience coordinating multiple internal and external stakeholders through a sales, contracting, renewal, or implementation process.
Ability to understand and communicate the business value of technical products and services.
Strong organizational and project-coordination skills, including the ability to manage multiple agreements, customers, priorities, and deadlines.
Ability to work independently while contributing to a collaborative regional and national team.
Strong customer focus, proactive approach, and ability to create structure around sales and renewal activities.
Ability to explain technical and commercial information clearly and balance customer expectations with contractual, operational, financial, and revenue-recognition requirements.

Nice To Haves

An associate degree, medical-device certification, or relevant professional experience.
Experience with recurring-revenue, renewal, customer-retention, cross-selling, or upselling strategies.
Familiarity with customer relationship management, quoting, contract-management, or revenue-tracking systems.
Experience collaborating with account managers and technical specialists to develop and close customer opportunities.

Responsibilities

Manage a portfolio of software service agreements and renewals within an assigned region.
Support retention and growth of recurring software service revenue.
Partner with North America Software Field Sales teams to convert existing software support agreements into Software Lifecycle Service Agreements.
Identify opportunities to expand customer agreements through additional software, hardware, upgrades, professional services, and other available solutions.
Develop customer-specific renewal and expansion strategies based on contract status, installed solutions, customer needs, and available offerings.
Prepare and coordinate customer quotations with Sales, Commercial Operations, Service, Finance, and other internal partners.
Lead internal and customer-facing meetings to review service-agreement options, clarify requirements, resolve outstanding issues, and move opportunities toward closure.
Present complex software, hardware, service, and professional-services solutions clearly and in a commercially relevant manner.
Serve as a liaison among Software Field Sales, Service, Applications, Legal, and technical teams.
Partner with customers and internal teams on contract-related requirements, including legal redlines, Business Associate Agreements, security questionnaires, master agreements, and associated documentation.
Perform other related responsibilities as required to support software agreement sales and regional business objectives.