Softgoods Coordinator

Retail Concepts, Inc. • Conway, NH

7d • $19 - $21

About The Position

Sun & Ski Sports is seeking a Softgoods Coordinator to lead the Apparel and Footwear departments. The role focuses on leading a customer-focused, high-performing team and improving the shopping experience through exceptional service, merchandising excellence, and an engaging environment. The coordinator drives results, streamlines processes, and fosters a team culture centered on teamwork and success.

The position serves in a supervisory capacity, including opening and closing the store, and works with store leadership and the Home Office to support company goals. The employee may also be assigned other job-related duties by an authorized person. The duties listed are considered essential functions and may be modified to reasonably accommodate individuals with disabilities.

Requirements

• At least 1 year of management experience, with the ability to lead, motivate, and develop others.
• Knowledge of retail operations, including shrink reduction and inventory control practices.
• Strong skills in recruiting, interviewing, training, and team development.
• Exceptional interpersonal and communication abilities, including relationship-building with vendors, buyers, teammates, and leadership.
• Excellent organizational and time management skills, including the ability to multitask in a fast-paced environment.
• Proven analytical and problem-solving skills and attention to detail.

Responsibilities

• Serve in a supervisory capacity, including opening and closing the store.
• Lead by example to ensure the team delivers exceptional customer service.
• Train and develop team members on selling techniques and encourage continuous improvement.
• Increase sales by communicating product knowledge and sharing enthusiasm with the team and customers.
• Analyze store performance and implement action plans to drive results and accountability.
• Identify challenges and opportunities and provide solutions that support operational success.
• Maintain visual merchandising in accordance with brand standards.
• Ensure employee compliance with company policies and procedures.
• Lead and participate in in-store events, product knowledge clinics, and community outreach.
• Represent and promote the Sun & Ski Sports brand within the local community.
• Communicate regularly with the General Manager, District Manager, and Home Office about company goals.
• Assist with managing store expenses and payroll, including planning, delegation, and adapting to business needs.
• Support Loss Prevention initiatives, minimize inventory loss, and ensure accurate cash control.

Benefits

• Health, vision, and dental insurance.
• Employer-paid basic life insurance.
• Accident insurance, critical illness insurance, hospital indemnity, pet insurance, ID theft protection, and legal benefits.
• Paid time off (PTO).
• 401(k) plan with company match.
• Employee purchase discount.
• Company- or vendor-sponsored product knowledge and training adventure trips.
• Hourly rate plus commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed