Social Worker - COR

Chapters Health System•Orlando, FL

13d•$55,232 - $86,300

About The Position

The Social Worker (SW) provides and coordinates a wide range of social services, including psychosocial support for patients and their families. The role supports patients receiving hospice, palliative care, and home health services, as applicable, and collaborates with clinical staff and other professionals to promote quality and continuity of care. The position may also include bereavement counseling and volunteer coordination in the Florida Keys and North Florida.

Requirements

Master’s degree or above in Social Work from a CSWE-accredited program. Exceptions noted: social workers hired before 2009 with degrees in other fields and those hired before April 21, 2019 with BSW degrees are grandfathered in; a bachelor’s degree may be considered depending on geographic area. Home Health requires an MSW.
Current Georgia LCSW required for employees working in Georgia.
At least one year of experience, including a social work or counseling internship, in a healthcare or hospital setting.
Familiarity with concepts and practices relevant to adult and pediatric patients, including hospice death and dying and palliative care for serious illness.
Previous experience working with an EMR/EHR system.
Experience with children, family, and group modalities.
Ability to manage multiple priorities and effectively handle the emotional stress of the workload.
Ability to remain calm and professional, troubleshoot, and intervene in patient or family crisis situations.
Ability to demonstrate high ethical standards, including in relation to the hospice mission, confidentiality, sensitivity, and flexibility.
Excellent verbal and written communication and interpersonal skills.
Ability to work in a team environment and intervene appropriately.
Valid driver’s license and automobile insurance in accordance with company policy.
Ability to travel to off-site locations.
Ability to physically access homes, hospitals, clinics, nursing homes, and assisted living facilities, including navigating stairs, narrow spaces, and locations without air conditioning.
Satisfactorily complete the competency requirements for the position.
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.
For employees performing services for Florida affiliates, eligibility verification through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and ongoing eligibility.

Responsibilities

Perform and document psychosocial assessments.
Empower patients and families to work with resource providers and make decisions on their own behalf.
Help clinical staff understand family dynamics and social and emotional factors related to health problems, and develop nonjudgmental plans to address issues.
Maintain timely, complete, accurate, legible, and clear documentation of goals and interventions.
Consult and collaborate with other professionals to promote quality and continuity of patient and family care.
Participate in development of individualized Plans of Care and Case Conferences for Home Health patients.
Observe clinical symptoms, responses to treatment, and emotional status, and report pertinent changes to appropriate staff.
Anticipate barriers to pain and symptom management; identify differences between curative and palliative care goals; and provide appropriate education.
Respect patients’ wishes and stated goals when planning and providing care.
Share responsibility with clinicians and volunteers for providing hospice patients and families with psychosocial support, advance directive information, Plan of Care development, and other social services as needed.
Attend and participate in Interdisciplinary Group (IDG) meetings; help develop and update Plans of Care; explain social services and bereavement aspects of care; and provide goals and interventions for patient and family care.
Evaluate bereavement needs, make condolence calls, assess risk, and coordinate Plans of Care with Bereavement staff.
Assist the palliative care team and/or facilitate patient-family meetings for goal setting and advance care planning.
Provide emotional support to patients and families facing serious illness.
Coordinate educational and outreach services relevant to the social services and palliative care interface.
Act as a liaison among palliative care teams, inpatient and outpatient services, discharge planning, social service departments, hospice and home care agencies, long-term care facilities, and other community services.
In the Florida Keys and North Florida, evaluate survivors’ bereavement needs, provide grief guidance and support, facilitate bereavement and holiday groups, and maintain bereavement documentation; may attend memorial services.
In the Florida Keys and North Florida, recruit, screen, train, assign, supervise, and evaluate volunteers; support volunteer programs and events; maintain volunteer records; and participate in IDG meetings, providing feedback and serving as a liaison between team members and volunteers.
Perform other duties as assigned.
Represent the company professionally; comply with applicable regulations, policies, procedures, and safety practices; protect confidentiality; use resources responsibly; participate in community and professional organizations, performance improvement, quality activities, and company research and education; improve professional and electronic media skills; and share expertise with coworkers.