Social Worker (LMSW)

Ronald McDonald House•Ann Arbor, MI

About The Position

The Social Worker provides supportive services to families of seriously ill children staying at Ronald McDonald House Ann Arbor’s Main House and Mott House. The role works collaboratively with hospital and Ronald McDonald House staff to support families and connect them with organizations and services that meet their needs. The position is full-time and exempt, with 40 hours per week, Monday through Friday, plus occasional nights, weekends, and on-call hours. It reports to the Family Services & Program Director. The work includes providing psychosocial support, coordinating referrals and resources, facilitating support groups and family programs, responding to crises, and maintaining accurate documentation. The Social Worker must be able to travel throughout the Ann Arbor area and work irregular hours when needed.

Requirements

Master’s degree in social work from a school accredited by the Council of Social Work Education, or an equivalent combination of education, training, and experience.
Current license to practice social work in the State of Michigan; LMSW required.
2–5 years of experience, preferably in a medical setting or family-oriented social services agency.
Demonstrated competence providing social work services, including parent support groups.
Experience working with a multidisciplinary team.
Ability to communicate effectively and work with people from diverse backgrounds.
Ability to collaborate with a wide range of people and personalities.
Problem-solving and conflict-resolution skills.
Ability to maintain confidentiality.
Organizational skills and attention to detail.
Ability to communicate articulately and effectively in verbal and written form.
Ability to multitask and work in a fast-paced environment.
Ability to work independently as a self-starter and collaboratively as a team member.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Flexibility to work holidays and possible weekends or weekdays as needed, and to remain onsite until relief coverage arrives when required.
Ability to travel throughout the Ann Arbor area.
Ability to meet the stated physical demands, including carrying 35 pounds.

Responsibilities

Provide supportive counseling and ongoing psychosocial support to families during their stay as needed.
Create a supportive and culturally competent environment for diverse families, children, staff, and volunteers.
Connect families to needed resources.
Communicate and collaborate with hospital social workers to receive referrals, place families in guest rooms or hotel rooms, and obtain medical updates.
Ensure families follow House rules and policies to support everyone's safety.
Facilitate caregiver support groups.
Conduct new family welcome meetings as needed.
Provide crisis intervention with families as needed.
Manage and facilitate the Family Support Council (FSC) Committee, including administrative tasks.
Collaborate with the Family Services & Program Director to identify, coordinate, and implement additional family support services.
Track and report findings and metrics related to FSC activities.
Encourage families to participate in House programs, including educational and fun activities for caregivers and siblings.
Support families across the continuum of care, including after their stay has concluded.
Complete documentation accurately and promptly, including notes in Family Registry.