Social Worker
Fresenius Medical Care•Kailua Kona, HI
•$29 - $43
About The Position
The Social Worker explores, recommends, and coordinates community resources and social service programs available to kidney dialysis patients. The role supports access to insurance assistance, pharmacy benefits, prescription assistance, transportation, and other public and private resources. The employee must be able to float to Kamuela 1–2 times per week.
Requirements
- Bachelor's Degree in Social Work (BSW) required.
- 0–2 years of healthcare experience or related experience, with specific knowledge of and experience navigating community resources.
- Strong oral and written communication skills.
- Detail oriented.
- Strong organizational and time-management skills.
- Proficient with PCs and Microsoft Office applications.
- Must be able to float to Kamuela 1–2 times per week.
Responsibilities
- Uphold the company culture through its values and customer service standards, and provide outstanding service to internal and external customers.
- Build and maintain effective relationships through timely communication; take initiative to resolve customer service issues and follow up promptly.
- Collaborate with local offices, as directed by the MSW, to obtain Medicare and Medicaid insurance assistance, excluding commercial insurance assistance.
- Coordinate Pharmacy Program benefits and prescription assistance programs.
- Navigate and refer patients to social services and community resources, including emergency food, housing, and shelter resources.
- Assist with transportation referrals, authorizations, and recertifications.
- Identify appropriate community social service agencies and other resources to assist patients and families, including financial assistance and medical transportation, as directed by the MSW.
- Review and comply with the Code of Business Conduct, company policies and procedures, and applicable local, state, and federal laws and regulations.
- Assist with projects assigned by the direct supervisor and perform other duties as assigned.
- Perform additional department- or location-specific responsibilities where applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
