Social Worker - Skilled Nursing (West Madison)

Oakwood Village•Madison, WI

About The Position

The Social Worker supports residents of the skilled nursing program by providing psychosocial and cognitive assessments, care coordination, advocacy, and support for residents and their families. The role contributes to admission and discharge processes, individual service planning, resident orientation, and the development and review of social work policies and procedures. The Social Worker collaborates with Oakwood staff, other social work staff, families, and community resources to promote resident dignity, safety, satisfaction, and quality of life.

Requirements

Bachelor’s degree in Social Work, Psychology, Sociology, or a related human service field.
Wisconsin Social Work certification.
At least one year of experience working in the health care industry.
Knowledge of HFS-89 and standard social work practice.
Ability to foster a team approach in support of Oakwood’s mission.
Empathy and compassion in working with residents, families, and staff.
Ability to establish and maintain positive working relationships with the community.
Ability to maintain and protect confidential information.
Independent judgment and sound decision-making skills.
Ability to plan, organize, and prioritize work to meet deadlines and business needs.
Strong written and verbal communication skills.
Objectivity when addressing resident and family needs and concerns, with the ability to follow through on resolving issues.
Flexibility with hours to fulfill position responsibilities.
Proficiency in Microsoft 365.

Nice To Haves

Experience working in a Community Based Residential Facility with a geriatric population.
Experience working with community service organizations.
Experience with Medicare, Medicaid, and COP regulations.

Responsibilities

Assist the Admissions team with pre-admission and admission assessments when called upon.
Provide psychosocial and/or cognitive assessments and evaluations for residents when needs are identified by residents, families, staff, or physicians.
Participate in residents’ Individual Service Plans.
Coordinate discharge planning and intercampus transfers.
Support residents and families with personal needs, social relationships, and individual concerns.
Act as a liaison among apartment staff, residents, and responsible parties.
Advocate for residents by following up on complaints and concerns, supporting customer satisfaction, and promoting residents’ ability to remain in their homes as long as it is safe.
Work with the Oakwood team to improve quality of life for residents, families, and the community.
Collaborate with other social work staff to improve campus-wide service quality.
Develop social work policies and procedures for the Assisted Living program and work with intercampus Social Workers on campus-wide policies and procedures.
Maintain concise and accurate resident documentation, including social histories and assessments, and assist with annual reviews for SNF residents.
Assist the Director of Nursing with adherence to state and federal regulations related to abuse or misappropriation.
Help residents complete paperwork to activate Long-Term Care Insurance.
Arrange transportation to and from residents’ doctor appointments.
Coordinate resident needs with appropriate community resources.
Investigate and complete resident incident reports.
Provide individual and/or group grief and loss support.
Welcome new residents and coordinate their orientation to the skilled nursing facility.