Per Diem- Social Worker (Float Team) Good Shepherd Hospice

Chapters Health System•Auburndale, FL

11d

About The Position

The Social Worker (SW) provides and coordinates a wide range of social services, including psychosocial support to patients and their families. This role works with adult and pediatric patients in hospice and palliative care settings, supporting patients and families facing death, dying, serious illness, and related emotional and social needs. The position requires travel to off-site locations and the ability to access homes and care facilities. Responsibilities vary by service area and may include psychosocial assessment, care planning, family support, bereavement services, advance care planning, and coordination with interdisciplinary teams and community providers. In the Florida Keys and North Florida, duties may also include bereavement counseling and volunteer coordination. The role requires maintaining accurate and timely documentation and meeting the competency requirements for the position.

Requirements

Master’s degree or above in Social Work from a CSWE-accredited program. Grandfathering exceptions apply to certain employees hired before 2009 or before April 21, 2019; a bachelor’s degree may be considered depending on geographic area. Home Health requires an MSW.
Employees working in Georgia must have a current Georgia LMSW or LCSW.
At least one year of experience, including a social work or counseling internship, in a health care or hospital setting.
Familiarity with and working knowledge of concepts and practices related to adult and pediatric patients in hospice (death and dying) and palliative care (serious illness).
Previous experience working with an EMR/EHR system.
Experience with children, family, and group modalities.
Ability to manage multiple priorities and effectively handle the emotional stress of the workload.
Ability to remain calm and professional and to troubleshoot and intervene in patient or family crisis situations.
Ability to demonstrate high ethical standards, confidentiality, sensitivity, and flexibility in support of the hospice mission.
Excellent verbal and written communication and interpersonal skills.
Ability to work in a team environment and intervene appropriately.
Valid driver’s license and automobile insurance in accordance with company policy.
Ability to travel to off-site locations.
Ability to physically access homes, hospitals, clinics, nursing homes, and assisted living facilities, including navigating stairs, narrow spaces, and environments without air conditioning.
For employees working at PACE, certification of completion of Alzheimer’s Disease and Related Dementias Training through the Florida Department of Elder Affairs.
Satisfactorily complete the competency requirements for the position.
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.
Florida-affiliate employees must pass eligibility verification through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and maintain ongoing eligibility.

Responsibilities

Perform and document psychosocial assessments.
Empower patients and families to work with resource providers and make decisions on their own behalf.
Help clinical staff understand family dynamics and relevant social and emotional factors, and develop nonjudgmental approaches to address identified issues.
Maintain timely, complete, accurate, legible, and clear documentation of goals and interventions.
Consult and collaborate with other professionals to promote quality and continuity of patient and family care.
Perform other duties as assigned.
For Home Health, participate in developing individualized Plans of Care and in Case Conferences; observe and report clinical symptoms, treatment reactions, emotional status, and pertinent changes; anticipate barriers to pain and symptom management; provide appropriate education; and respect patients’ wishes and stated goals.
For Hospice, share responsibility with clinicians and volunteers for patient and family care, including psychosocial support, advance directive information, Plan of Care development, and other social services based on needs.
For Hospice, attend and participate in Interdisciplinary Group (IDG) meetings, assist with developing and updating Plans of Care, explain social service and bereavement aspects of care, and provide care goals and interventions to the team.
For Hospice, evaluate bereavement needs, make condolence calls, evaluate risk, and coordinate the Plan of Care with Bereavement staff.
For Palliative Care, assist with or facilitate patient-family meetings for goal setting and advance care planning, and provide emotional support to patients and families facing serious illness.
For Palliative Care, coordinate education and outreach relevant to the social services and palliative care interface.
For Palliative Care, serve as a liaison among outpatient and inpatient palliative care teams, discharge planning and social service departments, and community hospice, home care agencies, long-term care facilities, and other community services.
For the Florida Keys and North Florida addendum, evaluate survivors’ bereavement care needs, provide grief guidance and support, and facilitate bereavement and holiday support groups for children and adults; may attend memorial services.
For the Florida Keys and North Florida addendum, maintain bereavement documentation that is timely, complete, accurate, legible, and clear regarding goals, evaluation, plans, and interventions.
For the Florida Keys and North Florida addendum, recruit, screen, train, assign, supervise, and evaluate volunteers in patient/family care, social services, bereavement, events, administrative support, and other roles.
For the Florida Keys and North Florida addendum, help develop and implement volunteer programs and activities, including newsletters, in-services, support programs, recognition, special events, committees, and task forces.
For the Florida Keys and North Florida addendum, maintain current volunteer records and participate in IDG meetings, providing feedback about patients and families and serving as a liaison between team members and volunteers.
Represent the company professionally and comply with applicable government regulations, company policies and practices, and health, safety, and security practices.
Maintain confidentiality, use resources responsibly, participate in community and professional organizations, and contribute to performance improvement, professional development, electronic media skills, research, education, and sharing expertise with coworkers.
Participate in Quality Assessment and Performance Improvement activities as appropriate.