Social Worker- Brooklyn Case Management

Jewish Association for Services for the Aged•Brooklyn, NY

About The Position

JASA is seeking a compassionate and dedicated Social Worker for its Brooklyn Case Management Program. The role supports older adults and their families through assessment, individualized service planning, counseling, and connections to benefits and community resources. The Social Worker helps clients maintain independence, address challenges, and access services that support their safety and well-being at home and in the community. The position involves conducting client assessments in homes and/or the office, coordinating and monitoring services, maintaining case records, advocating for clients, and collaborating with colleagues and community partners. The Social Worker also participates in outreach, meetings, training, and program reporting, and may provide guidance to bachelor's-level staff and interns as assigned. The schedule is Monday through Friday, 9:00 AM–5:00 PM, for 35 hours per week.

Requirements

A Master of Social Work (MSW) is required.
Strong written and verbal communication skills, including the ability to prepare clear case notes, service plans, and reports.
Strong organizational skills and the ability to maintain accurate records and manage multiple client needs.
Computer proficiency and the ability to learn and use electronic case management and reporting systems.
Fluency in English.
Ability to travel throughout the community using public transportation and navigate stairs and other physical barriers in clients' residences.
Commitment to respecting and appreciating the diverse racial, religious, ethnic, cultural, and personal backgrounds, values, and preferences of the older adults served.

Nice To Haves

New York State Licensed Master Social Worker (LMSW) credential is preferred but not required.
New York State certification, where applicable, is preferred.
Knowledge of Russian, Spanish, Patois, French, Haitian Creole, Cantonese, Mandarin, or other languages spoken by the communities JASA serves is helpful.

Responsibilities

Conduct comprehensive client assessments in homes and/or the office, using the NYC Aging data system as required.
Develop and maintain written case plans tailored to clients' needs, circumstances, and goals.
Provide counseling, guidance, and education to clients and their families.
Screen clients for eligibility for benefits, entitlements, and other assistance programs.
Reassess client needs and monitor services to ensure appropriate support is provided.
Maintain accurate, timely, and complete client records and case documentation.
Coordinate referrals and services, including transportation, home care, Meals on Wheels, public assistance, Medicare, Medicaid, emergency financial assistance, legal aid, protective services, vocational placement, medical and psychiatric services, and housing assistance.
Assess needs related to decision-making capacity, financial exploitation, and other potential risks.
Assist clients with financial management needs and, when appropriate, explore guardianship or other arrangements to protect their interests.
Help eligible clients access and coordinate JASA and NYC Aging relief funds.
Connect clients with community resources and advocate to address barriers to services.
Communicate significant changes in client circumstances and urgent concerns to the appropriate supervisor.
Participate in meetings, trainings, and professional development activities.
Represent JASA at community meetings and relevant professional gatherings as needed.
Conduct outreach to inform older adults and community members about available services.
Prepare reports, maintain program statistics, and contribute to required performance metrics.
Provide supervision or guidance to bachelor's-level staff and interns, as assigned.