Social Worker - Washington, DC - Capital Caring Health

Chapters Health System•Washington, DC
•$65,079 - $96,863

About The Position

The Hospice Social Worker provides a wide variety of services to patients, caregivers, and families in accordance with individualized plans of care. The Social Worker participates in coordinating all aspects of patient care in accordance with current professional standards and practice. The role focuses on identifying and addressing the emotional and biopsychosocial needs associated with advanced illness and end of life. Supervisory duties may be performed only when recommended and supported by organizational leadership. Staff eligible to provide clinical supervision may do so when mutually agreed upon. The Social Worker must have at least two years of Master's-level social work experience in an interdisciplinary or health care setting, a Master of Social Work degree from an accredited school, and appropriate licensure for practice from the applicable governing body in the District of Columbia, Maryland, and/or Virginia. The role requires strong communication, organization, interpersonal, collaboration, psychosocial assessment, crisis intervention, counseling, advocacy, and community education skills. The Social Worker must be able to manage competing patient needs and stressful situations, work independently and as part of a team, and demonstrate knowledge and sensitivity regarding grief and loss. The position also requires leadership, problem-solving, conflict-management, relationship-building, and follow-through skills. The Social Worker must be able to drive extensively and navigate to patient or customer locations on a tight schedule, sometimes in heavy traffic. Proficiency in Microsoft Office, internet browsers, and patient health information systems is required. The role requires applying common sense to written or oral instructions and addressing problems of varying complexity. The work environment varies according to the employee’s primary role. Staff may travel daily to patients’ homes or facilities, with exposure to variable conditions such as temperature fluctuations, unclean living environments, increased volume, and unforeseen challenges. Employees have access to regional business office space equipped with computers, printers, copy/fax machines, and telephones. Office noise is usually light to moderate, and the office is temperature-controlled. The position requires consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.

Requirements

  • At least two years of Master's-level social work experience in an interdisciplinary or health care setting.
  • Master of Social Work (MSW) degree from an accredited school of social work.
  • Appropriate licensure for practice from the governing body for the applicable state: District of Columbia, Maryland, and/or Virginia.
  • Strong oral and written communication skills; ability to organize and manage competing patient needs; ability to work independently and as part of a team; excellent interpersonal and collaborative skills; and ability to manage multiple tasks and stressful situations with a positive attitude.
  • Strong work ethic and attention to detail; skills in psychosocial assessment, crisis intervention, and counseling; knowledge of the theoretical basis of social work practice; patient and family advocacy; community education; and sensitivity to grief and loss.
  • Leadership, conceptual thinking, peer motivation, problem-solving, initiative, follow-up, and follow-through skills; ability to work in a fast-paced environment with tact, patience, and diplomacy; ability to resolve and manage conflict; and ability to communicate respectfully, openly, honestly, and directly.
  • Ability to drive extensively and navigate to new customer locations on a tight schedule, sometimes in heavy traffic.
  • Proficiency in Microsoft Office, internet browsers, and patient health information systems.
  • Ability to apply common-sense understanding to written or oral instructions and address problems of varying complexity.
  • Ability to meet physical demands including sitting, talking or hearing, standing, walking, handling objects, reaching, and pushing, pulling, lifting, or carrying up to 50 lbs.
  • Ability to manage work-related stress and maintain consistent customer-service focus.

Responsibilities

  • Provide services to patients, caregivers, and families in accordance with individualized plans of care.
  • Participate in coordinating all aspects of patient care according to current professional standards and practice.
  • Identify and address the emotional and biopsychosocial needs associated with advanced illness and end of life.
  • Perform supervisory duties only when recommended and supported by organizational leadership; provide clinical supervision when eligible and mutually agreed upon.
  • Conduct psychosocial assessments, crisis intervention, and counseling.
  • Advocate for patients, families, and caregivers across settings.
  • Conduct community education to enhance understanding of end-of-life care.
  • Build and facilitate trusting relationships and partnerships with physicians, payers, patients, and coworkers.
  • Drive to patient or customer locations and navigate on a tight schedule, sometimes in heavy traffic.
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