Social Worker Supervisor III - Child Welfare In-Home

Alamance County Government • Health & Human Services, NC

2d • Onsite

About The Position

Alamance County Department of Social Services is seeking an experienced Child Welfare Social Work Supervisor to lead a dedicated team of professionals committed to ensuring the safety, permanency, and well-being of children throughout our community. This is more than a supervisory role—it's an opportunity to mentor future leaders, strengthen families, guide critical decisions, and help shape the future of child welfare services in Alamance County. This position is subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelter overnight. As a Child Welfare Social Work Supervisor, you'll provide leadership, guidance, and oversight for multiple Child Protective Services programs, including: Child Protective Services Assessment & Treatment In-Home Services Foster Care LINKS/ Extended Foster Care Agency Facilitation You'll play a vital role in developing staff through training, supporting complex case decisions, ensuring compliance with state policy, and fostering a culture of excellence, collaboration, and accountability through case review and consultation. The successful candidate will have considerable knowledge of applicable laws, regulations, and policies.

Requirements

• In-depth knowledge of social work practices, complex case management, and child welfare systems.
• Strong understanding of In Home Services, LINKS, and Foster Care policies, and best practices.
• Leadership that balances strength, empathy, and adaptability.
• Experience navigating challenging family dynamics, emotional and mental health crises, and high-pressure decisions
• Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.
• Proficient in MS Office (Excel, Word and PowerPoint Experience).
• Possession of a valid N.C. driver's license is required for this position and maintaining a driving record in accordance with Alamance County policy.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Influence - Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasking – Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
• Supervising – Ability to supervise, train or instruct lower-level social workers, students or interns within the program.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Nice To Haves

• A copy of a certified college transcript and a letter of reference must be provided upon request.

Responsibilities

• Provide day-to-day supervision, mentorship, and support for a skilled team handling foster care and licensing cases.
• Oversee case assignments, workflow, and ensure quality and timely service delivery.
• Facilitate ongoing training and professional development for staff, interns, and new hires.
• Drive creative strategies to recruit new foster homes and retain our invaluable existing foster families.
• Monitor casework for accuracy, compliance, and effectiveness—always aiming for excellence.
• Participate in the emergency on-call rotation, stepping in during crises to provide leadership and support.
• Provides supervision and managerial functions including planning, organizing/directing, training, setting work standards, reviewing work, counseling and disciplining and performing other personnel functions for lower-level social workers, students, interns and other staff members.
• Must often work with complex and involved family dynamics, acute to severe medical and/or emotional disorders and mental illnesses that the client may possess as well as handle emergencies and crises as they arise-on an almost daily basis.
• Serves a rotational on-call and back up schedule for emergency situations involving the need to be available after hours for child welfare needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level