Social Worker, Senior

Blue Shield of California • Long Beach, CA

6d • $81,950 - $122,870 • Hybrid

About The Position

The Social Worker, Senior reports to the Manager, Social Services Management. The role outreaches to Blue Shield of California Promise Health Plan members, assesses social drivers of health needs, provides intensive interventions, and connects members with community resources to reduce social barriers that affect access to and management of medical care and the ability to live stably in the community. The position requires experience working with the Medi-Cal population and knowledge of community resources and related interventions.

The role works collaboratively with an interdisciplinary case management team and providers to support members’ treatment plans and care needs. It manages a caseload of members with high-severity and high-intensity needs, including chronic homelessness, severe and persistent mental illness, or polysubstance abuse, and coordinates supportive services with state and community programs. The position also requires thorough, timely documentation and participation in interdisciplinary team meetings and case consultations.

This role allows employees to work virtually full-time, with office attendance required based on business need. The position is based in a physical office and/or a work-from-home office or deskwork setting, with a sedentary activity level for most of the workday.

Requirements

• Master’s degree in Social Work (MSW) or a related field from an accredited university.
• At least 3 years of experience working with the Medi-Cal population, in medical social work, community clinics, or other home- and community-based organizations.
• Strong analytical and problem-solving skills.
• Experience conducting thorough psychosocial assessments, developing care plans, and providing interventions for complex client populations.
• Thorough knowledge of services and eligibility for applicable state and federal programs, including Long Term Services and Supports (LTSS), and local community-based organizations.
• Proficiency with Microsoft Excel, Outlook, Word, and PowerPoint.
• Excellent oral and written communication skills.
• Knowledge of health disparities in diverse communities.
• Effective time-management skills and ability to set and act on priorities amid multiple responsibilities.

Nice To Haves

• Licensed Clinical Social Worker (LCSW) or equivalent licensure, such as LPCC or LMFT.
• Case Manager Certification (CCM).
• Bilingual Spanish speaking.

Responsibilities

• Complete member assessments related to social drivers of health and access to healthcare in collaboration with an interdisciplinary case management team.
• Collaborate with providers to support members’ treatment plans and care needs.
• Respect members’ right to self-determination and autonomy, including informed choices that may not align with targeted outcomes determined by the healthcare team.
• Assess members’ health behaviors, cultural influences, beliefs, and values; evaluate information related to current or proposed treatment plans in accordance with clinical practice guidelines to identify potential barriers.
• Manage a caseload of members with high-severity and high-intensity service needs, including chronic homelessness, severe and persistent mental illness, or polysubstance abuse; support members and/or their support systems and link them to appropriate services.
• Coordinate services with state and community programs on behalf of members, particularly when members are unable to do so independently.
• Document psychosocial assessments and referrals thoroughly and promptly according to established standards and guidelines.
• Participate actively in interdisciplinary team meetings and case consultations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior