Social Worker (Program Coordinator) - PRRC

Veterans Health Administration • San Diego, CA

3d • Onsite

About The Position

The Social Worker (Program Coordinator) plans, organizes, directs, and monitors the administrative and clinical operations of the Psychosocial Recovery and Rehabilitation Center (PRRC). The coordinator ensures compliance with applicable legal, regulatory, professional, Federal, and VHA requirements; develops goals, policies, and procedures; monitors program performance; and works with leadership and multidisciplinary partners to meet organizational, customer, and stakeholder needs.

The role oversees program staffing, work assignments, scheduling, training, resources, and performance. It includes program and fiscal management, policy development, audits, reporting, evaluation of clinical and operational data, and continuous improvement. The coordinator may provide clinical care consistent with clinical privileges. The position is a full-performance GS-13 role. The work schedule is Monday through Friday, with a flexible tour between 0700 and 1700. Telework and virtual work are not available. The position is eligible for the Education Debt Reduction Program, subject to individual eligibility and program approval; the potential award is up to $200,000 over one to five years.

Requirements

• Master’s degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master’s degree.
• Full, unrestricted state license or certification to independently practice social work at the master’s degree level.
• One year of experience equivalent to GS-12 for the GS-13 grade level.
• Demonstrated skill coordinating and implementing one or more specialty programs across a facility.
• Demonstrated skill in local policy and practice development, procedures, or program practice guidelines.
• Demonstrated skill organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program areas.
• Ability to collaborate with internal and external partners to advance program goals and patient-centered care.
• Ability to perform the full range of supervisory duties, including assigning work, evaluating performance, staff selection and training, and recommending awards, advancements, or disciplinary action as appropriate.
• Ability to oversee fiscal matters, forecast resource and equipment needs, and administer an allocated budget.
• Knowledge of organizational structure and its impact on program operations.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited under VA policy.
• Proficiency in written and spoken English.
• Pass required background/security investigation and pre-employment physical evaluation; comply with seasonal influenza vaccination requirements for VA health care personnel.
• Serve a one- or two-year trial period, subject to written certification for continued employment.
• Meet applicable onboarding and application-document requirements.

Responsibilities

• Plan, organize, direct, and monitor PRRC staff activities and program operations to meet legal, regulatory, organizational, customer, and stakeholder requirements.
• Develop goals and objectives that integrate organizational and multidisciplinary staff objectives.
• Analyze and monitor data from VA databases and other sources to assess program performance and compliance with PRRC measures.
• Research, interpret, analyze, and apply applicable professional, Federal, VHA, network, and accreditation policies and guidelines; prepare for site visits and audits.
• Establish, assess, and revise policies and procedures for PRRC administrative and clinical operations.
• Plan and schedule work, coordinate schedules with relevant leaders and customers, set priorities, and adjust assignments as needed.
• Assign and review subordinate employees’ work based on priorities, assignment requirements, and staff experience and abilities.
• Review organizational mission, functions, and staffing; identify and request personnel, overtime, equipment, supplies, and space needed to meet program goals.
• Support effective use of training resources and ensure high-quality training when appropriate.
• Advise leadership about significant issues and problems affecting work accomplishment; establish metrics and systems for timely review of actions.
• Exercise supervisory personnel-management responsibilities, including communicating performance expectations, providing feedback, evaluating performance, addressing complaints and conduct or performance problems, and recommending or approving personnel actions as authorized.
• Oversee program resources and fiscal matters, including budget development and monitoring, fund controls, contracts, and equipment expenditures.
• Coordinate interdisciplinary staffing, work assignments, budget, treatment services, and admission criteria for the program.
• Prepare program reports and statistics and conduct program, service, and clinical practice audits, including productivity reporting.
• Evaluate program operations, identify improvement opportunities, gather and assess data, implement improvements, and evaluate their effectiveness.
• Provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education for assigned staff.
• Provide clinical care as appropriate to clinical privileges.
• Perform other duties as assigned.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and approval, with a potential award up to $200,000 over one to five years
• Competitive salary and regular salary increases
• 37–50 days of annual paid time off per year, comprising 13–26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays
• Potential credit toward annual leave accrual based on prior work or military service, subject to approval
• Up to 12 weeks of paid parental leave after 12 months of employment
• Potential child care subsidy for eligible full-time employees and eligible children
• Traditional federal pension with five-year vesting
• Federal 401(k) with up to 5% in contributions by VA
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior