Social Worker, LMSW - Volunteer Coordinator

Gentiva Hospice•Augusta, ME
•$28 - $36

About The Position

This is a part-time, weekday day-shift dual-role position combining hospice social work and volunteer coordination. The Social Worker provides emotional and psychosocial support to patients and families, while leading the volunteer program to ensure timely, personalized service. The role reports directly to the Executive Director or Administrator. The position requires a social work license in Maine and is safety-sensitive. The Social Worker conducts psychosocial assessments, case management, education, counseling, crisis intervention, and follow-up for hospice patients and families. The role addresses long-term care planning, advance directives, and cultural and spiritual dynamics, and monitors the safety of patients’ home environments. As Volunteer Coordinator, the position advocates for volunteer services, coordinates and supervises volunteer activities, evaluates requests for volunteer assistance, assigns volunteers, conducts training, maintains personnel files, monitors visit documentation and compliance, and serves as a liaison between volunteers and the clinical care team. The stated salary range is $28.00–$36.00 per hour. Compensation within the range may vary based on factors including location, experience, education, skills, licensure, certifications, and internal and department equity.

Requirements

  • Master’s degree in Social Work from a CSWE-accredited institution.
  • Licensure as required by the state in which the hospice is located; the posting specifies that the role must be held by a Licensed Social Worker in Maine.
  • At least one year of experience in a healthcare and/or hospice setting.
  • Deep understanding of the psychosocial dynamics of illness, loss, and death.
  • Compassionate and tactful approach when supporting patients and families facing terminal illness.
  • Ability to provide education, resources, and emotional support during high-stress situations.
  • Comfort supervising others and coordinating multi-person teams, whether volunteer or clinical.
  • Organization and ability to manage documentation, compliance, and volunteer engagement processes.

Nice To Haves

  • Three to five years of experience in a healthcare and/or hospice setting is preferred.
  • Hospice-specific experience as a Medical Social Worker.
  • Experience leading or developing volunteer programs.
  • Familiarity with EMR documentation systems and CMS regulations.
  • Previous work supporting interdisciplinary teams or case management.
  • Cultural competency in supporting diverse populations at end of life.

Responsibilities

  • Perform psychosocial assessments, case management, education, and follow-up for hospice patients and families.
  • Provide counseling, support, and crisis intervention to individuals and families navigating end-of-life issues.
  • Address long-term care planning, advance directives, and cultural and spiritual dynamics.
  • Monitor and ensure a safe home environment for patients.
  • Advocate for volunteer services and oversee coordination and supervision of volunteer activities.
  • Assess requests for volunteer assistance and assign volunteers accordingly.
  • Conduct volunteer training, maintain personnel files, and monitor visit documentation and compliance.
  • Serve as the liaison between volunteers and the clinical care team.

Benefits

  • 401(k) with company match.
  • Career advancement opportunities.
  • National and local recognition programs.
  • Teammate Assistance Fund.
  • For full-time associates: medical, dental, and vision insurance.
  • For full-time associates: mileage reimbursement or fleet vehicle program.
  • For full-time associates: paid time off and seven paid holidays.
  • For full-time associates: wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
  • For full-time associates: education support and tuition assistance.
  • For full-time associates: free continuing education units (CEUs).
  • For full-time associates: company-paid life and long-term disability insurance.
  • For full-time associates: voluntary pet, critical illness, accident, and long-term care benefits.
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